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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,146 reviews

May 03, 2023

Excellent Great service from arrival to Wilber to front desk then the car pick up front desk More

by Bjulie007
Recommend Dealer
Yes
Employees Worked With
Wilber
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May 03, 2023 -

Westside Lexus responded

We're elated that Wilber helped make your entire experience a smooth success! Safe travels from all of us at Westside Lexus!

May 03, 2023

It was very personal, friendly experience. Very professional We were well taken care of from finding the right car to being sold the preferred package. More

by garyburgess323@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
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May 03, 2023 -

Westside Lexus responded

Your review is music to our ears, Gary! We're thrilled our team welcomed you with attentive service that accommodated all your needs. From all of us at Westside Lexus, enjoy your new ride!

May 03, 2023

I have always had an excellent experience with this dealership All the employees are polite and professional More

by KPENINGER@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Wilbur
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May 03, 2023 -

Westside Lexus responded

At Westside Lexus, we're glad to hear that you've consistently had an excellent experience with our dealership. We appreciate your kind words regarding our polite and professional team. Thank you for choosing us!

May 03, 2023

It's great and Truong was very professional Service department is very efficient. It was done in timely manner. More

by artykrisha@gmail.com
Recommend Dealer
Yes
Employees Worked With
Truong Thompson
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May 03, 2023 -

Westside Lexus responded

We're thrilled you enjoyed working with our team at Westside Lexus! Thanks for the supportive feedback!

May 03, 2023

Lauren was amazing and very helpful. The most important is that I finally have my dream car. More

by julianafuentes1925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Westside Lexus responded

We are thrilled to hear that Lauren helped you secure your dream car, Juliana. It was our pleasure to work with you here at Westside Lexus!

May 03, 2023

Chong Lee was great . . very personalable from the start. interest rate high but felt like i received a decent deal. More

by relenciaallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thompson Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Westside Lexus responded

Relencia, we appreciate you choosing Westside Lexus for your car purchase! It's great to know that Chong Lee provided excellent customer service and found you a good deal. We hope you enjoy your new vehicle and look forward to serving you in the future.

May 02, 2023

Westside Lexus is the best! They always make each visit so pleasant and enjoyable. Truly a great customer satisfaction focused organization! More

by TSOWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Westside Lexus responded

We're so glad to hear that you have had a pleasant and enjoyable time at Westside Lexus! Customer satisfaction is our main priority, and we're thrilled to see that it shows. Thank you for your support of our organization!

May 02, 2023

Courteous, professional, knowledgeable and very helpful staff. Facilities are esthetically pleasing, well maintained and functionally designed. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Westside Lexus responded

Bob, thank you for this flattering review of Westside Lexus! We truly appreciate amazing customers like you!

May 02, 2023

Love the dealership BUT. Way too expensive !! Best cars on market! Best salesman I have used for over 25 years - Alex More

by Donald.hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
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May 01, 2023

Always helpful and professional Everybody Is helpful and polite and knowledgeable. Recommend Westside if looking for a Lexus. More

by ckalkomey@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Alex W
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May 01, 2023 -

Westside Lexus responded

We're grateful for the positive review and glad to know that our team provided helpful and professional service during your visit to Westside Lexus. We appreciate the recommendation and hope to see you again soon!

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