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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

April 07, 2023

The team and the employees at Westside dealership are friendly, very welcoming, courteous and professional!! This was one of several reasons I decided to do business with this location rather than anoth More

by leila.johnson-matthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Westside Lexus responded

Our team appreciates your support and positive feedback, Leila. Please let us know if there is anything else we can do for you here at Westside Lexus.

April 06, 2023

Westside Lexus was great in every aspect. From their sales Shawn to general sales manager Homer, everyone was very professional and courteous. More

by yclandrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Westside Lexus responded

Shawn and the entire Westside Lexus team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

April 06, 2023

The most streamlined purchase of a new vehicle I have had. Prep work done ahead of time and John made sure we were informed of the process. John also did a good job at educating us on the vehicle. More

by siamackb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Westside Lexus responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with John and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

April 05, 2023

Sales staff 5 Stars! F&I group could stand improvement 3. Final payment could have been handled much better. All averaged out I would have rate my experience 4. More

by rkj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Westside Lexus responded

Thank you for sharing this feedback with the team. We hope to have the opportunity to improve your experience with us going forward!

April 04, 2023

Its a nice place and People is very polite and helpful to assist you on your purchase More

by ALEJO87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Westside Lexus responded

We are grateful for your positive feedback about Westside Lexus. Thanks so much for the support and your business.

April 04, 2023

Beautiful dealership property. Love to walk through the cars and see all the options. Everyone was nice and helpful More

by Kbren104
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Westside Lexus responded

We are glad to hear that you enjoyed our inventory and property! Thank you, from your friends at Westside Lexus.

April 04, 2023

She is very positive and friendley, treating like a her friends and family Thank you More

by Young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Westside Lexus responded

Our team is always happy to help you out! Thank you for supporting Westside Lexus and we will see you next time!

April 04, 2023

We have had wonderful experience’s at Westside Lexus For over 17years and counting. Special thanks to Mr. Lurie Keener. More

by javardunbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Westside Lexus responded

We are grateful to have you as a loyal Westside Lexus customer! Thank you for leaving Westside Lexus a five-star review and sharing your support for all Mr. Lurie Keener does for our business.

April 04, 2023

Excellent staff and service. Chase took excellent care of us. Sales was also smmothly done. More

by csubramanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Apr 05, 2023 -

Westside Lexus responded

We appreciate the kind review! Thank you for choosing Westside Lexus and for sharing your thoughtful feedback about Chase and our team. We hope to see you again in the future!

April 03, 2023

I would like to thank Jim Fikaris who is a salesman at Westside Lexus. He was very friendly and patient with me. He was very helpful and worked very hard to find the perfect car for me. He was very kno More

by Sharon.Durfey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Westside Lexus responded

Thank you for the review, Sharon! We are so glad to hear that Jim delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

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