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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

March 29, 2023

Everyone was very patient with us on deciding which car to get. Thank you very much. More

by betson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
Mar 29, 2023 -

Westside Lexus responded

Thank you for working with our Westside Lexus team!

March 29, 2023

Great place to buy good car and suv. The staff are very cooperative and helpful. The purchase and Finance process is very smooth and quick. More

by SLatifkhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Westside Lexus responded

Thank you for the positive review of Westside Lexus! It is our pleasure to do business with you!

March 29, 2023

I will buy another vehicle from Westside because of the service. Dom was personable and professional. The finance department made the process easy. More

by whitneycshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Westside Lexus responded

Dom and the entire Westside Lexus team are so thrilled to see your glowing review, Whitney! Thank you for supporting Westside Lexus and we will see you next time!

March 29, 2023

Shannon George was great as was very patient & explained everything in the buying process. Other members in the preowned department were very helpful, from the receptionist to other salespeople. I would def More

by assistantjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillipe Haddad
Mar 30, 2023 -

Westside Lexus responded

We're glad to hear our entire team took such good care of you throughout the purchasing process! As you said, from every department you can expect excellent and helpful service. All of us are dedicated to finding you the right vehicle at the right price, at your pace! We appreciate your feedback and hope to see you again at Westside Lexus!

March 27, 2023

Everyone very kind and efficient. Mary Margaret in sales and Danny Garza in preowned cars the best. Danny spent a lot of time with me. More

by Dorothy Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Westside Lexus responded

Dorothy, thank you for the review! We are so glad to hear that Mary Margaret and Danny delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

March 27, 2023

The dealership was very welcoming and the Sean was very friendly and helpful. It was a great car buying experience! More

by Samantharoberts257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Westside Lexus responded

Thank you for the review! We appreciate your business and hope to see you back again at Westside Lexus. Safe travels!

March 26, 2023

Alex was awesome, the whole process was pretty stress free. The dealership was clean and the selection of cars was great! More

by Rustyhaecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Westside Lexus responded

Thank you so much for your 5 stars and shoutout to Alex! We hope you have a marvelous day!

March 26, 2023

I am impressed by the professionalism and courteous demeanor displayed by Steve Machann. All others including Laura Brown, JT Teodoro and staff made the process seamless and simple. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drivers that pick up my car at home and deliver it back after routine service
Mar 27, 2023 -

Westside Lexus responded

Thank you so much for sharing your glowing feedback! It makes our day to hear that we left such a wonderful impression. We appreciate your shoutout to Steve, Laura, JT, and the team, and hope to see you again at Westside Lexus!

March 25, 2023

They were very helpful. Our salesman even came to our house for further instruction because of a schedule conflict. More

by KARI McMurray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Westside Lexus responded

We're happy to have been of assistance, Kari! In providing quality service we will do what it takes to get the job done right the first time--even under odd circumstances. We appreciate your business and look forward to working with you again at Westside Lexus!

March 24, 2023

Catalina kurdiyeh came straight out and wS very sweet and sold me that car instantly … Very well mannered More

by Kanika lemon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Westside Lexus responded

We're happy to hear our team member helped you find the perfect car so quickly, Kanika! Our team works hard to provide customer service that is fast and personable. We appreciate your business and hope to see you again at Westside Lexus!

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