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Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,034 reviews
July 20, 2022
Steve was attentive and delivered on everything he promised. Can’t wait for my next Lexus. promised. Can’t wait for my next Lexus. More
by jsoria07
Verified Customer
July 20, 2022
Love Westside Lexus. . great service!! Mary and Christian toke care of me, very well. Live my new car!! . great service!! Mary and Christian toke care of me, very well. Live my new car!! More
by s2mcastillo
July 19, 2022
I got great excellent service everyone was so nice. The manager Steve Mahan took care of me very well can’t remember the finance manager name but he was excellent also I would refer someone to them any The manager Steve Mahan took care of me very well can’t remember the finance manager name but he was excellent also I would refer someone to them any time. Oh yeah and I would like to mention the lady at the front Desk awesome. More
by byork3
July 18, 2022
Been buying from this dealership for many years, always been satisfied with every phase of each transactionk been satisfied with every phase of each transactionk More
by buddoris54
July 18, 2022
Service was great and help me so much thur my smooth processing for my car. processing for my car. More
by Janet
July 17, 2022
Sales person was excellent, vehicle is excellent, finance person very aggressive after repeatily telling him we were on a retirement budget and we knew where our payment needed to be.He continued to push war person very aggressive after repeatily telling him we were on a retirement budget and we knew where our payment needed to be.He continued to push warranty packages on us to the point my wife gave in to him. I personally wanted to walk out but knew the car was my wife’s. More
by SEGURA.ESTELLA
July 17, 2022
No high pressure sales. Mike Gonzales was amazingly helpful! Very customer oriented and generally kind. Mike Gonzales was amazingly helpful! Very customer oriented and generally kind. More
by smtomlin
July 17, 2022
Mike tried so hard and the product is the best. There is a reason that Lexus IS the best and you keep pushing even though yours is the largest and best. There is a reason that Lexus IS the best and you keep pushing even though yours is the largest and best. More
by glenn.ballard
Employees Worked With
July 17, 2022
Everyone is always nice, friendly and efficient. The new facility is extremely nice, as well! The new facility is extremely nice, as well! More
by rylielabercrombie
July 17, 2022
Salesman was knowledgeable and friendly. He earned our trust. Everyone we had any dealings with was extremely friendly and helpful. He earned our trust. Everyone we had any dealings with was extremely friendly and helpful. More
by lineman66
Employees Worked With
