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Westside Lexus
Houston, TX
7,136 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,136 reviews
August 10, 2022
Great experience. We were buying out a lease and purchasing a new vehicle, but the process went smoothly and took less time than I expected. I appreciated that the sta We were buying out a lease and purchasing a new vehicle, but the process went smoothly and took less time than I expected. I appreciated that the staff was knowledgeable, thorough and informative. More
by karma770
Verified Customer
August 08, 2022
All models were inspected. Helpful advise to make an informed decision. Satisfied with eventual choice Helpful advise to make an informed decision. Satisfied with eventual choice More
by mazadubako
Employees Worked With
August 08, 2022
Excellent leadership. Staff are welcoming and very friendly. They are willing to assist and give you many options towards your purchase. Staff are welcoming and very friendly. They are willing to assist and give you many options towards your purchase. More
by Yawa T BATOKE
August 07, 2022
I hav always had excellent service from this dealership, particularly from John Loving and Laura Brown. particularly from John Loving and Laura Brown. More
by THORSORT
August 07, 2022
Great customer service and great salesmen and women that are there to help make it a great car buying experience. are there to help make it a great car buying experience. More
by stephaniepsykes
August 07, 2022
This is our first Lexus purchased and our sell person is Lauren who helped order our RX 350. She provides updated as she received through pipeline tracking. Lauren who helped order our RX 350. She provides updated as she received through pipeline tracking. More
by Courtney
Employees Worked With
August 07, 2022
Very efficient with great customer service and professionalism. My only negative comment is that I was not comfortable with the finance process being handled out in the open. That should be done i professionalism. My only negative comment is that I was not comfortable with the finance process being handled out in the open. That should be done in a private office to protect the customer's privacy. More
by singsforhim58
August 06, 2022
West side Lexus provided the best service and made me secured about my decision. Nellie was so sweet and nice. I recommend west side Lexus to everyone! secured about my decision. Nellie was so sweet and nice. I recommend west side Lexus to everyone! More
by JALYSHA_SIMSSS
August 06, 2022
The sale man is very help to the customer and I will bring my friends to the dealer. bring my friends to the dealer. More
by LNGUYEN54SBCGLOBAL.NET
August 05, 2022
Great to work with. Friendly and efficient. Michael did everything he could to make it a pleasant experience. Friendly and efficient. Michael did everything he could to make it a pleasant experience. More
by croseberry0
