Back

Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,135 reviews

April 08, 2022

Nice, polite and helpful people that make using the dealership an easy experience! Will use as long as the service remains as great as it is. More

by KARENMFREEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Westside Lexus responded

Karen - Thank you so much for being part of the Westside Lexus family! We truly appreciate you trusting us with your vehicle and taking time to post a great review. Enjoy your weekend!

April 07, 2022

Shekhar was awesome to work with. He made the buying experience very simple and painless and he kept me up to date on the status of my car purchase from manufacture to delivery. Fir More

by jkelley110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Westside Lexus responded

We're happy that you're happy! Thank you for taking a moment to pass along your kind words about Shekhar. It's great you had a stupendous buying experience thanks to him. Enjoy! - Westside Lexus

April 07, 2022

Had a good experience! Over all everything was done fast and easy. Got us the exact car we wanted. More

by emendoza06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson
Apr 07, 2022 -

Westside Lexus responded

We are thrilled that you left with a car you love! Thank you for choosing Westside Lexus and for sharing your terrific feedback about our team. Enjoy the ride!

April 07, 2022

I basically interacted with three gentlemen throughput the process, Tim Easterling, Dominic, and the finance manager, Joey Broussard. Everything went as smoothly and professionally as one could ever wish More

by usp1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Westside Lexus responded

This review is music to our ears! Thank you for choosing Westside Lexus and for taking the time to share your kind words about Tim, Dominic, Joey, and the team. We hope you are loving your new Lexus GX 460!

April 02, 2022

The sales person was great. The finance manager was very helpful. Lexus IS a great product overall. More

by i_iversen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Westside Lexus responded

We are thrilled that our team could deliver a five-star experience! Thank you for choosing Westside Lexus and for sharing your feedback. Safe travels in your new vehicle!

April 02, 2022

Quality and service - this will always bring me back to Westside Lexus. Lurie Keener is like family! More

by L Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Lurie and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

April 02, 2022

Jeff Jones was amazing. Very knowledgeable and listened to all my questions and answered them clearly. I really enjoyed my car shopping experience, Jeff definitely made the More

by alejandrayouens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Westside Lexus responded

Alejandra, we're delighted to hear that Jeff made your car shopping experience such a joy! We'll be glad to share with him that his attentive and informative care left a wonderful impression. The Westside Lexus team is grateful for your business, and we wish you many safe miles in your new car!

April 02, 2022

Sterling was amazing to work with on my car deal. He was very polite and easy to work with, went above and beyond to insure my used new car was in tip top shape!!’ More

by Bsmith7212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

April 02, 2022

Beautiful location. Great service. Easy to work with. Very good follow through. No pressure. Helpful. More

by Davidg13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Apr 03, 2022 -

Westside Lexus responded

What a terrific review, David! We couldn't be happier hearing that we made your purchase experience simple and seamless. Thank you for your confidence in the Westside Lexus team, and congratulations on your new vehicle!

April 02, 2022

so lucky to find the perfect car for myself in 2 weeks; car arrived as promised; Jeff Jones of Westside Lexus didn’t disappoint More

by zcaballa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Westside Lexus responded

Jeff will be so pleased to hear how satisfied you are with your Westside Lexus purchase experience! We were happy to assist you in locating the perfect vehicle, and we hope it brings you many miles of joy!

...
236
...