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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,139 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,139 reviews

September 23, 2021

Westside Lexus is the great dealership.You have great Westside Lexus is the great dealership. You have great customer services, professional staff, very polite staff. We’re very happy to have our 2022 Le More

by thanhhang219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
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Sep 23, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new 2022 Lexus RX 350L, and we will be sure to pass on the kind words to Hai!

September 22, 2021

Great service will be back, I love Lexus cars. I love my new car service was Awsome More

by LETTYRIOS73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson, Nam Pham
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Sep 22, 2021 -

Westside Lexus responded

Thanks for the great review! Congrats on your new purchase, and we wish you many miles of safe driving. Let us know if you ever need anything moving forward!

September 22, 2021

Kindness,product knowledge and customer oriented service makes Lexus on of the top vehicle brands More

by edic65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Alex Ruata
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Sep 22, 2021 -

Westside Lexus responded

We're happy to hear how much you appreciate our personalized and customer oriented care! We want the best for our guests and are always willing to go the extra mile to make sure you have all the information you need. Thank you for taking the time to share your support for Westside Lexus and happy driving!

September 21, 2021

Whenever we are in need of any kind of Lexus this is the place. Nice showroom and good customer service More

by stacytran01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
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Sep 21, 2021 -

Westside Lexus responded

It is awesome to hear you enjoy coming to Westside Lexus! Your business with us is always a pleasure. Thank you for the five-star review. We look forward to your next visit!

September 21, 2021

Grate customer service Doug in the used cars was amazing would recommend to anyone looking to buy an auto. More

by Vicky Vedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Westside Lexus responded

We appreciate your kind feedback, Vicky! Doug will be happy to hear that you had a great experience working with us. We wish you the best in your new ride! - Westside Lexus

September 21, 2021

I have purchased several cars from Westside Lexus and I have purchased several cars from Westside Lexus and never been disappointed in their service. It’s the easiest place in Houston to purchase a car. More

by ELAINE5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Westside Lexus responded

Elaine, thank you for the positive rating! We're so glad we haven't let you down, and we wish you many happy miles in your newest vehicle. Safe travels, from the entire Westside Lexus team!

September 21, 2021

Great attentive folks. Beautiful facility and first class people We needed a new car same day and were very well taken care of nuts to bolts top notch experience More

by jballard4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

September 21, 2021

Great customer service, knowledgeable and professional staff. Chris has been awesome with helping with service and maintenance of my old car. Catalina made the process and transition of getting a new car More

by shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Westside Lexus responded

What a kind review, Shay! It's outstanding to hear that both our service and sales departments have played a role in the success of your experiences with us. Chris and Catalina will love to know that their assistance made for such a smooth visit and made staying in the Lexus family such an easy choice! We're lucky to have customers like you at Westside Lexus and we look forward to your next visit!

September 21, 2021

Generally pleasant staff. Coordination between departments was sluggish with excessive waiting at times while working through a scheduled appointment to buy-out my lease. More

by gsurber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Westside Lexus responded

Thank you for reviewing us! We are always looking for ways to better the customer experience, and we apologize for your visit taking longer than we anticipated. I assure you that we will use this feedback to improve our efficiency moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

September 20, 2021

The sales staff was very professional and accommodating to the needs and timing of the customer. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Westside Lexus responded

Mike, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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