Westside Lexus

The Best ever experience we had buying a car from any dealership. And are sales guy was awesome financing guy was very knowledgeable and professional dealership. And are sales guy was awesome financing guy was very knowledgeable and professional More

I found a vehicle online that I wanted. I had financing through my bank and we did most of the deal over the phone. The vehicle was ready when we arrived and we went back to financing to sign the paperwork through my bank and we did most of the deal over the phone. The vehicle was ready when we arrived and we went back to financing to sign the paperwork. The vehicle was perfect and we are very pleased! More

Shannon George was my sales man he was friendly and helpful finance guy was great never felt pressured Left dealership with the car I wanted and felt great about my purchase. I highly recommend Wests helpful finance guy was great never felt pressured Left dealership with the car I wanted and felt great about my purchase. I highly recommend WestsideLexus More

Very good service. The employees are very helpful and personable; they had readily had answers to any and all questions I had about the vehicle I was purchasing. I never felt forced into a deal I wasn’t personable; they had readily had answers to any and all questions I had about the vehicle I was purchasing. I never felt forced into a deal I wasn’t ready for, nor did it feel like I was being pushed into other things to shift my attention. The actual dealership is good and clean. It’s a Lexus dealership so it never felt “shady” or “untrustworthy”. All in all 10/10 experience. More

The salesman (Danny Garza) Was very professional and very prompt replying to our messages and very knowledgeable answering our questions and he was very friendly. prompt replying to our messages and very knowledgeable answering our questions and he was very friendly. More

The only reason I’m Doing this survey is because Ghongs sales manager was very rude I explained at time of my trade in that i needed to take the battery I had to put in the car I took out of my truck it do sales manager was very rude I explained at time of my trade in that i needed to take the battery I had to put in the car I took out of my truck it doesn’t even for a Lexus but he insisted he could not give my battery back to me very rudely to be very honest this is only my 3 rd purchase from your dealership. I am very disappointed that a dealership with Such a well known name can have a manager,I’m a capacity in which this guy is in to treat your returning clients in such a manner. The only reason I would purchase another car would be Exceptional care of that Chong gave me am I purchasing process she truly is a Asset to your company and really should be in the position that that man is in. Truly! Chong was very helpful,cheerful, and a Genuine person unlike the sales manager that you have currently. Chong went out of her way to make me feel comfortable after I’ve had to make 5 trips Going on 6 trips to complete my transaction. Very upset because I’m stuck with another unexpected cost of another battery. More

Jim Fikaris, my Salesperson, isoutstanding!I have Jim Fikaris, my Salesperson, is outstanding! I have bought multiple vehicles & referred others to Westside based upon: Great sales service, excell Jim Fikaris, my Salesperson, is outstanding! I have bought multiple vehicles & referred others to Westside based upon: Great sales service, excellent selection, competitive+ pricing, & an over-all first- class buying experience! More

Westside is a great dealership. I have purchased four vehicles there, and have always had a very satisfactory experience. I highly recommend Westside to anyone. vehicles there, and have always had a very satisfactory experience. I highly recommend Westside to anyone. More

Customer service is terrible. Cant get hold if anyone to return our calls. We leased a car and never got instructions on payment. Called to inquire and never got hold of anyone. Left a message and didnt get return our calls. We leased a car and never got instructions on payment. Called to inquire and never got hold of anyone. Left a message and didnt get a return call. More

My experience was excellent. Sales Associate provided all information needed and beyond. I could see that he had great knowledge on every subject. Ver happy. all information needed and beyond. I could see that he had great knowledge on every subject. Ver happy. More