
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,029 reviews
The customer service is unparalleled! You actually enjoy going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership eff going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership effortless. Oh -- the wonderful Lexus brand definitely adds to the experience! More
Excellent customer service. Dominic is very knowledgeable, helpful and reliable. I will definitely recommend Dominic if you are looking for great service and an awesome experience. knowledgeable, helpful and reliable. I will definitely recommend Dominic if you are looking for great service and an awesome experience. More
Very professional, helpful and friendly. Down to earth people with conversation tone. Very appreciative of the process. Great experience overall. Best ever. Thank you all people with conversation tone. Very appreciative of the process. Great experience overall. Best ever. Thank you all More
The place is newly renovated, showroom gives you feeling like in a museum, nice and luxurious. Inventory was better than other Lexuses in Houston area (during pandemic), salesman were really gentle, you wou like in a museum, nice and luxurious. Inventory was better than other Lexuses in Houston area (during pandemic), salesman were really gentle, you would not feel being pushed, price is somewhat competitive in market. More
Great customer service! John Loving is a great salesman. Got the deal done with the car I wanted. Gave me a fair price on my trade in. Nail Sharman was wonderful answering all my financing questions. They w Got the deal done with the car I wanted. Gave me a fair price on my trade in. Nail Sharman was wonderful answering all my financing questions. They will definitely all get my referrals and future business. More
I bought a Lexus 6 year’s ago from Westside and had a wonderful experience. The service department was wonderful for those 6 years. This past visit I was disappointed with the way my communication was ha wonderful experience. The service department was wonderful for those 6 years. This past visit I was disappointed with the way my communication was handled. I told the representative what I wanted and she sent me the info on a car like I wanted but the invoice was of a more expensive car. So when I get there , I live 1 1/2 hrs away. The price she gave me for the car she quoted me was on a different car. I also didn’t feel I got a fair trade in for my 2015 Lexus. More
Great respectful and knowledgeable salesperson. It was a very pleasant experience. I would happily recommend your dealership to those car shopping. Thanks again for making this a seamless experience! very pleasant experience. I would happily recommend your dealership to those car shopping. Thanks again for making this a seamless experience! More
Professionalism of sales (Lurie) and financial staff, Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. More
Very large. Very expansive inventory. Doug Phillips was very informative and competent internet sales manager for certified vehicles. His communication led us to drive 180 miles to the dealership. very informative and competent internet sales manager for certified vehicles. His communication led us to drive 180 miles to the dealership. More
A first-class operation. This is my third Lexus and part of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the pur of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the purchase process. More