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Westside Lexus
Houston, TX
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,137 reviews
August 29, 2021
Mary Margaret has sold us cars for many years, and makes the car-buying process easy and pleasant. She makes sure we get top service! I wouldn’t buy a Lexus anywhere else! the car-buying process easy and pleasant. She makes sure we get top service! I wouldn’t buy a Lexus anywhere else! More
by kakib
Verified CustomerEmployees Worked With
August 29, 2021
This dealership was very well organized and staffed with lots of friendly and helpful employees. The sales and finance teams worked well together to exceed our expectations. lots of friendly and helpful employees. The sales and finance teams worked well together to exceed our expectations. More
by Jim
Employees Worked With
August 29, 2021
Tried w/Costco Auto program, but the internet team played games. Then had to find another sales agent and bought 350L AWD without Costco Program. games. Then had to find another sales agent and bought 350L AWD without Costco Program. More
by Shibuv0
August 29, 2021
Excellent service Mark and Sam are the best. We are very pleased that we purchased the new car with the best service and friendly. Thanks you pleased that we purchased the new car with the best service and friendly. Thanks you More
by khvp
August 28, 2021
Great service at west side Lexus. Everyone was very helpful and made the process very easy. It was my first car buying experience and they helped me with it. helpful and made the process very easy. It was my first car buying experience and they helped me with it. More
by Jose
Employees Worked With
August 28, 2021
Chong Lee was great helping me to make right choices by presenting, explain details on the cars, comparison until delivery @ late night! Awesome work well done! presenting, explain details on the cars, comparison until delivery @ late night! Awesome work well done! More
by lucyscho
August 28, 2021
We are in the California and will move to Texas in September. We did the purchase Via text and email. Our sales specialist Jeff and financial office Nam offer us really good and fast service. September. We did the purchase Via text and email. Our sales specialist Jeff and financial office Nam offer us really good and fast service. More
by David Tan
Employees Worked With
Jeff Margolis, Nam Pham
August 28, 2021
Everyone that I dealt with were all wonderful friends- knowledgeable, kind and caring! I have driven a Lexus since about 20 years and love the car. Also have been dealing with Westside Service Center for knowledgeable, kind and caring! I have driven a Lexus since about 20 years and love the car. Also have been dealing with Westside Service Center for the same time. Excellent More
by namdem
Employees Worked With
Other Employees :
Travis
August 28, 2021
On a scale of 1 to 5 I would give overall experience about 3 1/2. I was disappointed not being able to get the orange front brake calipers. My sales person was not very cooperative therefore I was dis about 3 1/2. I was disappointed not being able to get the orange front brake calipers. My sales person was not very cooperative therefore I was disappointment More
by ggreene1229
Employees Worked With
August 28, 2021
Dealing with Westside Lexus was another good experience for us. Alex Winnikee is an outstanding salesman. Our orientation to the car was efficient and complete. for us. Alex Winnikee is an outstanding salesman. Our orientation to the car was efficient and complete. More
by PATTIMIKE
