Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,034 reviews

July 20, 2021

Excellent employees, excellent service, excellent and clean facilities and the best cars on the road. Thank you Jeff, JT, and Sinh. Thanks for an outstanding experience. More

by Monkey7290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Report | Print
Jul 20, 2021 -

Westside Lexus responded

We truly couldn't have asked for a better review! Thank you for your feedback and support - we're so glad you enjoyed working with our team. Safe travels, and we hope to see you back at Westside Lexus again soon!

July 20, 2021

Very helpful employees. Were willing to stay 2 hours past closing time to get the deal done. Mike and JT were super informative and made the whole entire process super smooth. Very happy with my purchase! More

by Tapotts34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Westside Lexus responded

We are delighted to hear that Mike and JT went the extra mile to make you a happy customer! Thank you for choosing Westside Lexus and for taking the time to leave us a great review. Safe travels in your new ride!

July 20, 2021

Sterling was great and very attentive and quick with responses! Nam was very funny and to the point with his responses and suggestions. Overall had a great experience More

by Stephaniequiroga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Report | Print
Jul 20, 2021 -

Westside Lexus responded

Stephanie - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sterling, Nam, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 19, 2021

Honestly, the process was pretty straight forward and I got the car that I actually drove, love it!!! Thank you MJ & Joey!! Considering that this dealership is new, you would not be disappointed at all. More

by Ofega Irhirhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata, MJ Rizvi
Report | Print
Jul 20, 2021 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that MJ and Joey were so attentive and helpful and got you into a vehicle you love. Thank you for your support of Westside Lexus!

July 19, 2021

Well designed facility for conducting business. Beautiful show case, comfortable customer lounge area and state of the art technology. Manny in finance was outstanding. He apologized for a minor discrepancy More

by robil4law
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Report | Print
Jul 19, 2021 -

Westside Lexus responded

Thank you for posting about your recent purchasing experience so that others will know what it's like to be a guest at Westside Lexus! We appreciate your business and kind words about Manny. Safe driving in your new vehicle!

July 19, 2021

Wonderful salesmen. He was super helpful in selection and content of our RX350L. Provided personal tech training and after delivery follow up. A GREAT Experience!! More

by bennetlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Westside Lexus responded

We are so pleased to hear about your positive car-buying experience with the Westside Lexus team! Congratulations on your new Lexus RX 350L and we hope to see you again next time. Enjoy!

July 18, 2021

Excellent service everyone was very professional. Will recommend you to all my friends.. Great choice of vehicles to choose from..will be back next time for you More

by garymcmullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata, Travis Buck
Report | Print
Jul 19, 2021 -

Westside Lexus responded

We couldn't ask for better feedback than this, Gary! We're thrilled to see that our team left a 5-star impression during your visit and we appreciate your generous recommendation. A big thanks from all of us here at Westside Lexus - we're excited to see you again down the road!

Jul 19, 2021 -

garymcmullen responded

Garymcmullen@sbcglobal.net

July 18, 2021

The dealership was nice and clean, and the staff was very helpful. We felt very welcome and the process was smooth. It was a good atmosphere. More

by janepaik63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Westside Lexus responded

Jane - Thank you for the fantastic feedback! We are so glad to hear that you enjoyed working with our Westside Lexus team to get into your new vehicle and we hope that you're loving it. Congratulations!

July 17, 2021

I purchased a used car from Jim a couple of weeks ago. Yesterday I couldn't start the car. I texted Jim. He walked me through finding the problem. That is real personal service, much beyond my expecta More

by lyndawhite1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Westside Lexus responded

Lynda - thank you for the excellent review! We appreciate your business, and we hope you continue to love your new ride. Come back again soon! - your friends at Westside Lexus

July 17, 2021

Modern and clean. Jeff was very helpful and is knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on s More

by stormyzambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Westside Lexus responded

It is terrific to hear that you were so well taken care of by Jeff, Nam, and the team! Thank you from all of us at Westside Lexus and safe travels ahead!

1
...
300
301
302
...
704