Westside Lexus

I had a great experience shopping for my first Lexus thanks to Alex Owens and Westside Lexus. Honest and open communication from the start , many options and trims to choose from available vehicles at t thanks to Alex Owens and Westside Lexus. Honest and open communication from the start , many options and trims to choose from available vehicles at this location. When I had decided on my new vehicle , the finance process was smooth and I drove away in my new Lexus UX very satisfied with my experience . Alex maintained great communication during the whole process and was very accommodating with my work schedule , very knowledgable of the tech and safety features of the vehicle I was interested in. Would definitely recommend Westside Lexus and Alex Owens as a sales specialist ! More

Finance manager Anil Sharma was very helpful and knowledgeable Salesperson Ed Guerroro was very knowledgeable and helpful as well I would recommend this dealership to others knowledgeable Salesperson Ed Guerroro was very knowledgeable and helpful as well I would recommend this dealership to others More

This is 4th Lexus from Westside; 1 from Northside; 1 from Hilliard in Ft Worth: 1993 GS300 2000 LS 400 2005 LS 430 2010 LS460 2019 ES350 2021 RX350 Only once was there a problem and it was resolved. Hilliard in Ft Worth: 1993 GS300 2000 LS 400 2005 LS 430 2010 LS460 2019 ES350 2021 RX350 Only once was there a problem and it was resolved. Except for that one time service has been outstanding. More

Very nice customer service sales guys And financial manager i recommend it to anyone want to buy a car from there This guys work professional manager i recommend it to anyone want to buy a car from there This guys work professional More

It was a busy day at this location when I took my car in for low tire issue and met Kathleen, my personal consultant for the first time. She was helpful & informative about the tire package I purchased w/ for low tire issue and met Kathleen, my personal consultant for the first time. She was helpful & informative about the tire package I purchased w/ my ES350. I was satisfied with the replacement of my new tire, but I noticed when I received my car back that the pressure on that tire was higher and not balanced with the other 3 tires. While the receptionists were pleasant, I had to go up to the counter to check on car status because I had been waiting a while. Come to find out that my car has been ready for a while, but she was by herself & busy so she was behind on letting the customers know. While the facility is nice, I feel that management needs to make sure there are enough employees coverages for a busy day in order to provide quality service. More

This was our third purchase from Westside Lexus. As with our previous purchases, the experience was great. They are always helpful, during and after the sale. our previous purchases, the experience was great. They are always helpful, during and after the sale. More

The sales representative Chong Lee is one of the best professionals car dealer that I ever met. She really cares about her customers and clients. Overall the best service I ever had at a car dealership . professionals car dealer that I ever met. She really cares about her customers and clients. Overall the best service I ever had at a car dealership . Thank you Chong Lee. More

Great service detailed information completing the documents for purchasing the vehicle was in a timely manner car was extremely clean and the storage if vehicle documents for purchasing the vehicle was in a timely manner car was extremely clean and the storage if vehicle More

Our experience with Westside Lexus was one of the best we have ever had. Gonzo was very knowledgeable about the model we purchased and took time to go over the features of the car. Even came in on Monday mor have ever had. Gonzo was very knowledgeable about the model we purchased and took time to go over the features of the car. Even came in on Monday morning before he left that afternoon to go on vacation. We felt very comfortable with Gonzo and Sam (Finance) and look forward to enjoying our purchase for a long time. We will definitely recommend this dealership to everyone we know! More

Sales person Mr Middleton is a great person. Excellent customer service. Explained everything politely. Very well recommended to family and friends. Quality clangs.Thank you. customer service. Explained everything politely. Very well recommended to family and friends. Quality clangs.Thank you. More