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Westside Lexus

Houston, TX

4.8
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,051 reviews

July 07, 2021

The sales person who I've worked with on a previous person is quick, dependable, friendly and professional. I know I can count on him to find the vehicle I'm looking for. More

by tsalas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Westside Lexus responded

Thank you for the positive feedback. We're glad to hear the Westside Lexus team has been able to earn your confidence and support, and we hope to see you back again down the road! Safe travels!

July 06, 2021

Beautiful, clean dealership with kind sales and finance professionals. Not my first purchase, won’t be my last. My entire family purchases their cars from here! More

by Stephanie K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Westside Lexus responded

Stephanie - Thank you for the great feedback! We are thrilled to hear that you and your family have had such successful purchase experiences working with us. Drive safely in your new vehicle, and enjoy it! We are looking forward to seeing you again at Westside Lexus!

July 06, 2021

Westside LEXUS has many selection on cars and my salesperson, MJ, was friendly and patient with me. I will recommend your location to whomever that are interested in buying a car. More

by Kani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Rizvi
Jul 07, 2021 -

Westside Lexus responded

Kani, we really appreciate your recommendation of MJ and the team! Thank you for coming to Westside Lexus and for taking the time to share your experience. Safe travels in your new car!

July 06, 2021

Steve Machann does what he does..deliver! This is our 15th year of coming to Steve for my wife’s car, always shows many options and many products for us to be able to make an informed decision! More

by WEBB.BISHOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Westside Lexus responded

Thank you for taking the time to share! We are very proud of our team, and it means a lot to hear that you are so confident in Steve to get the job done. Drive safely, and we will be sure to let him know how much you appreciate his help! - The Westside Lexus team

July 04, 2021

Outstanding!! The GOLD standard in every way...sales, service, finance. NOBODY does it better and they have my full faith and trust! I will never go anywhere else for my automotive needs...ever. More

by MM3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Westside Lexus responded

Your rave review makes our day! Thank you for trusting Westside Lexus with your loyal business, we look forward to welcoming you back for a long time to come.

Jul 06, 2021 -

Westside Lexus responded

Your rave review makes our day! Thank you for trusting Westside Lexus with your loyal business, we look forward to welcoming you back for a long time to come.

July 04, 2021

Is very attractive and well arranged. Our agent, Gonzo, was very courteous and informative. We were pleased with him and he answered all our questions. More

by cabarrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jul 06, 2021 -

Westside Lexus responded

Thank you for posting about your experience working with Gonzo! We love to hear that he provided informative service so you could be confident in your purchase. Congratulations and safe driving!

July 03, 2021

Great experience. Enjoyed working with Steve throughout the sales process. More

by larryk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Westside Lexus responded

We appreciate the stellar feedback, Larry, and we'll be sure to pass your compliments along to Steve for his great work! Thank you for choosing Westside Lexus, and safe travels!

July 03, 2021

Thorough, knowledgeable, courteous, not pushy, joyful, genuine, appreciative of business More

by jwarren14
Friendliness
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Westside Lexus responded

These are all the wonderful words we strive to live by here at Westside Lexus, so this review is music to our ears. Thank you for trusting our team with your business - we hope to see you again down the road!

July 02, 2021

Jeff Margoles was awesome and willing to negotiate with the pricing. He went over all the information and gave a brief tutorial after I purchased my first new Lexus. More

by JESSESAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Jul 02, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Jeff here at Westside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

July 02, 2021

From start to finish this was an easy transaction that didn’t take a ton of time More

by Cdr2cdr4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we hope that you continue to enjoy your new ride!

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