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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,130 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,130 reviews

July 19, 2021

Well designed facility for conducting business. Beautiful show case, comfortable customer lounge area and state of the art technology. Manny in finance was outstanding. He apologized for a minor discrepancy More

by robil4law
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
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Jul 19, 2021 -

Westside Lexus responded

Thank you for posting about your recent purchasing experience so that others will know what it's like to be a guest at Westside Lexus! We appreciate your business and kind words about Manny. Safe driving in your new vehicle!

July 19, 2021

Honestly, the process was pretty straight forward and I got the car that I actually drove, love it!!! Thank you MJ & Joey!! Considering that this dealership is new, you would not be disappointed at all. More

by Ofega Irhirhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata, MJ Rizvi
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Jul 20, 2021 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that MJ and Joey were so attentive and helpful and got you into a vehicle you love. Thank you for your support of Westside Lexus!

July 18, 2021

Excellent service everyone was very professional. Will recommend you to all my friends.. Great choice of vehicles to choose from..will be back next time for you More

by garymcmullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata, Travis Buck
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Jul 19, 2021 -

Westside Lexus responded

We couldn't ask for better feedback than this, Gary! We're thrilled to see that our team left a 5-star impression during your visit and we appreciate your generous recommendation. A big thanks from all of us here at Westside Lexus - we're excited to see you again down the road!

Jul 19, 2021 -

garymcmullen responded

Garymcmullen@sbcglobal.net

July 18, 2021

The dealership was nice and clean, and the staff was very helpful. We felt very welcome and the process was smooth. It was a good atmosphere. More

by janepaik63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Westside Lexus responded

Jane - Thank you for the fantastic feedback! We are so glad to hear that you enjoyed working with our Westside Lexus team to get into your new vehicle and we hope that you're loving it. Congratulations!

July 17, 2021

The entire transaction was smooth and fast. Edwar and the banking team were friendly and attentive . I could complete the entire purchase process in 3-4 hours. More

by Tapan Behera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
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Jul 19, 2021 -

Westside Lexus responded

Thank you for taking the time to share, Tapan! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Edwar. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

July 17, 2021

Nicest car dealership we’ve ever experienced. Nice amenities. Great hangout place for Lexus owners, Nice place, great cars , awesome people, excellent overall experience. Go Westside Lexus!!! More

by MAHAXY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone, Steve Davis, Louis Blackmon, Travis Buck, Hai Do, Dallas Chamberlain
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Jul 19, 2021 -

Westside Lexus responded

This glowing feedback is greatly apprecaited! Thank you for choosing Westside Lexus and for sharing your experience. We look forward to working with you next time!

July 17, 2021

Sales rep did so well. She assisted me to choose the right vehicle. Am so much enjoying it now. Thank you so much Catalina for your assist. More

by tosano1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Westside Lexus responded

Congratulations on your purchase! We are thrilled that Catalina and the team took such great care of you throughout the process. Thank you for doing business with us here at Westside Lexus!

July 17, 2021

Easy buying process from start to finish. This is our second Lexus vehicle from Westside Lexus 2019 sedan and 2020 SUV. The stable is full and we are for a good long time now. More

by SHERRI.SENGSOUVANNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
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Jul 19, 2021 -

Westside Lexus responded

There is nothing better than hearing that our team made car-buying easy! Thank you for choosing Westside Lexus and for taking the time to share your review. Safe travels in your new ride!

July 17, 2021

I purchased a used car from Jim a couple of weeks ago. Yesterday I couldn't start the car. I texted Jim. He walked me through finding the problem. That is real personal service, much beyond my expecta More

by lyndawhite1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Westside Lexus responded

Lynda - thank you for the excellent review! We appreciate your business, and we hope you continue to love your new ride. Come back again soon! - your friends at Westside Lexus

July 17, 2021

Great buying experience! John Loving made it easy and we got a good deal. We’ll definitely come back to west side for our next Lexus. More

by bbmelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you found the perfect vehicle at Westside Lexus. Congrats on your purchase, and we will be sure to pass on the kind words to John!

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