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Westside Lexus

Houston, TX

4.8
7,185 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,185 reviews

June 02, 2021

The atmosphere at the dealership is calm and inviting. I was never pressured or rushed. Hai spent lots of time with us as we were deciding on models and colors. The buying process was smooth and efficient. More

by LM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Jun 02, 2021 -

Westside Lexus responded

It was so kind of you to post about your experience. We strive to deliver a seamless and enjoyable process and we're glad to see that our Westside Lexus team hit the mark. Safe travels in your newly purchased vehicle!

June 02, 2021

I enjoyed my experience at westside Lexus. due to Demond Johnson is an excellent salesman. I appreciate that he gave me straight answers to all of my questions, to help me make the best choice to fit my bu More

by LIFTHIMUP4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Jun 02, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Demond, Judy, and James all provided the exceptional service we pride ourselves on at Westside Lexus, and we will certainly let them know that you appreciate their help. We are proud that we earned your recommendation, and we hope that you continue to enjoy your new car!

June 02, 2021

Amazing. Danny Garza was wonderful. The easiest car buying experience I have ever had. Finance was very fast and easy. I would recommend to anyone. More

by Clamay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Danny and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

June 02, 2021

I would recommend sale lady Chong Lee to my friend and family. She is very nice and helpful. Everything was great at West Side Lexus. More

by PHUONGTRANG4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Westside Lexus responded

We are thrilled to hear about your positive experience working with Chong Lee and the Westside Lexus team. We will be sure to let them know their gold standard of service was much appreciated during your visit. Thank you for choosing Westside Lexus and we hope to see you next time!

June 02, 2021

Alex was easy to interact with and Anil made the financing portion smooth. Good experience with Westside Lexus. Anil was especially good at explaining the finance side and was clearly very knowledge More

by JK
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Westside Lexus responded

Thanks for your review! We pride ourselves on delivering a straightforward and seamless car-buying experience for our guests and are thrilled you had a positive visit with us. We will be sure to let the team know their assistance was appreciated. Take care and enjoy the ride!

June 02, 2021

Excelentes instalaciones, carro en óptimas condiciones un buen servicio. La atención de Catalina muy especial gran asesora y vendedora . Recomendaría este lugar y haré mi próxima compra acá ! More

by Edwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Westside Lexus responded

Gracias por la reseña, Edwan! Es excelente oír que tuvo una buena experiencia trabajando con Catalina y es equipo de Westside Lexus. Le deseamos muchas millas felices en su vehículo nuevo y esperamos volver a verle en el futuro!

June 02, 2021

Very courteous and professional. If they maintain the same standards, I will definitely go back again for the third time. Keep up the good work Lurie and the team. More

by MANSOORSAVANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Pitakpitayaphol
Jun 03, 2021 -

Westside Lexus responded

Thanks for trusting Westside Lexus with your business!

June 01, 2021

This was a very easy and pleasant experience. Everyone was courteous and did everything to make my experience pleasant and without strife. I have nothing but good experiences at Westside Lexus. The peopl More

by beverly.laymon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Jun 01, 2021 -

Westside Lexus responded

Beverly - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

June 01, 2021

It was the best car buying experience ever. Gonzo was extremely professional and it was a very smooth transaction. He explained the car to us from top to bottom. I had no questions to ask and once I was More

by Michelle W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
Jun 01, 2021 -

Westside Lexus responded

Thank you for the positive feedback, Michelle! We're thrilled to hear that Gonzo and the team were able to provide a truly standout car purchasing experience. That's what we aim for! We're deeply grateful for your business and look forward to the next time we see you - until then, safe travels! - your friends at Westside Lexus

June 01, 2021

I was very impressed with the assistance and attention to detail that Gary Cohen and Mary Margaret McGowan exhibited in ordering the car which I wished to replace my Lexus. They were so considerate and thou More

by Jan S . Greenspan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Jun 02, 2021 -

Westside Lexus responded

Jan - Thank you for taking time to share this fantastic feedback about Mary, Gary, and our Westside Lexus team. We are so happy to hear that you had a fantastic car-buying experience and really appreciate you trusting us with this purchase. Safe travels in your new vehicle!

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