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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,183 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,184 reviews

May 28, 2021

Came in to look around for a used car. David drove me around discussing vehicles. The car we were driving in ended up being the car I bought. Really nice. David is great. More

by jrs020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Westside Lexus responded

We are thrilled that you had a great experience working with David! We pride ourselves on making sure our guests are well informed and confident in the vehicles they go home in. All of us at Westside Lexus appreciate your business and hope to see you next time. Take care and enjoy your new ride!

May 28, 2021

We had 5 dealerships scheduled over 2 days and only made it to Westside. Dallas took great care of us. She was so kind, helpful and knowledgeable especially when it came to all the fancy tech in the vehic More

by The Grays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
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May 28, 2021 -

Westside Lexus responded

Congratulations on your new Lexus UX! We are thrilled that Dallas welcomed you and your family into our dealership and made sure you went home in a car that is right for you. We are grateful you chose us at Westside Lexus to help with your car purchase and we hope to see you again next time. Enjoy the ride!

May 28, 2021

Great sales team, listened to my asks, needs. They were great on their research, answered my questions, worked with us and came up with my wish More

by debhodge53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
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May 28, 2021 -

Westside Lexus responded

Thank you for the great review, Deb! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

May 28, 2021

The sales and service are great at Westside Lexus. The new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . More

by granpafr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Westside Lexus responded

Thank you for the superb review - we're so glad the team here at Westside Lexus could be of assistance! We appreciate you trusting us with your business and hope to have the opportunity to work with you again in the future. Safe travels and see you next time!

May 28, 2021

Great customer service. Knowledgeable salesman. Car was delivered when promised and detailed for us. Communicated to us during the search for the type of vehicle we were looking for. More

by JOHNBENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
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May 28, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

May 28, 2021

Sales person Alex Winnicki assisted me with my purchase of a 2021 RX 350. The experience was smooth and pleasant. I felt very special. Truly a world class experience. More

by faleonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
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May 28, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with Alex. Drive safely in your new 2021 Lexus RX 350, and enjoy it! We hope to see you again at Westside Lexus!

May 28, 2021

Enjoyed the interaction with your people. Loved the delivery of the car. Love my car. This is the second car I have bought from Westside Lexus. More

by sandyklitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2021 -

Westside Lexus responded

Sandy - It makes us smile to hear that you love your new car. Congratulations! We are grateful for your repeat business and so glad that you're satisfied with our service. Thank you so much for your review! - Westside Lexus team

May 28, 2021

Customer satisfaction! Professional! Mary Margaret navigated process effortlessly & made us feel special. JT-finance streamlined paperwork. Travis, tech guru, adept at reducing Lexus logistics for us More

by CAROLEBARELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
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May 30, 2021 -

Westside Lexus responded

We're happy that you're happy, Carole! Thank you for reviewing your experience with Mary Margaret and the team - we're so glad they could make the vehicle purchasing process pleasant and effortless. We're grateful to have earned your business and wish you many years of safe travels ahead! - the Westside Lexus staff

May 28, 2021

We had our 6 month old with my wife and I and the sales and finance team did an excellent job getting us in and out. More

by brian_bordelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
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May 30, 2021 -

Westside Lexus responded

Brian - we're so glad to hear we could assist you! Thank you for reviewing Westside Lexus and trusting us to help you find the right vehicle for you and your family. We hope it exceeds expectations and serves you for years to come! Safe travels and see you next time!

May 27, 2021

Friendly, professional and courteous staff. Great place to buy a luxury vehicle. Beautiful, clean, new dealership. Exceeds customer expectations. I would highly recommend this dealership for your new Lexus More

by GaryM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2021 -

GaryM responded

Thanks for a great experience!

May 27, 2021 -

Westside Lexus responded

Gary - Thank you for sharing! We are thrilled to hear that you had such a successful time working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

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