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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,091 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,092 reviews

April 23, 2021

It was straightforward and easy to buy a car from Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. More

by p_mai@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
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Apr 26, 2021 -

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to see this feedback. Thank you so much for giving a shout-out to Jeff! We hope that your new vehicle is treating you well.

April 23, 2021

I was pleased with your service, and helping us with our family crossover SUV. Thanks again & enjoying it... Hope to come back in the future for another vehicle.. More

by t.chewy@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2021 -

Westside Lexus responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your SUV!

April 23, 2021

Very professional services, very please with the sale man will be come back for future bussiness with Westside Lexus, for future new car , thank you More

by Alan le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2021 -

Westside Lexus responded

Alan - It was our pleasure to assist you! Thank you so much for stopping by to post a great review about Westside Lexus and your purchasing experience. We wish you many safe miles in your new vehicle.

April 22, 2021

Mary Margaret and merrell were very paintent and helpful in the sale of vehicle. Very professional. Judy in finance was also very patient and helpful understanding the paperwork involved. More

by DAVEHAAS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2021 -

Westside Lexus responded

Thank you for taking the time to review us, Dave! We appreciate your business and are happy to hear that Mary and Judy went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

April 22, 2021

Kim was fantastic and made buying my first Lexus a smoother process than I anticipated. I will definitely be coming back to this dealership in the future. More

by TYLER.BETTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
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Apr 22, 2021 -

Westside Lexus responded

Tyler, thank you for taking the time to leave us a review! We couldn't be happier to hear that Kim took such good care of you here at Westside Lexus, and we will certainly let her know that you appreciate her help. We are proud that we earned your business, and we look forward to your next visit!

April 22, 2021

Everything went extremely well! Gonzo Jeminez did a great job and was very helpful and knowledgeable giving me all the information I needed to choose the best Lexus! More

by AnnBurdine
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
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Apr 22, 2021 -

Westside Lexus responded

It makes our day to hear that Gonzo delivered such an exceptional car-buying experience, Ann! Thank you for trusting Westside Lexus with your business, and congratulations on your new vehicle!

April 21, 2021

Very professional & friendly staff!! They even watch my baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! More

by velorathomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
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Apr 21, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

April 21, 2021

This was my first experience purchasing a Lexus and my experience was exceptional from start to finish. Mike Gonzales was professional, knowledgeable and caring. I drove from San Antonio because the inven More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2021 -

Westside Lexus responded

Shirley, welcome to the Lexus family! We couldn't be happier that Mike and Judy gave you a great experience, and we will pass along your appreciation to them. Thank you from all of us at Westside Lexus and safe travels in your new car!

April 21, 2021

The dealership Got it done quickly and as painlessly as possible. They loaned us the Lexus to try on. The sales process and financing were a breeze. More

by kimmytom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson, Nam Pham
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Apr 21, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 21, 2021

Mark Solomon was very professional and knowledgeable. He made the entire experience exceptional from start to finish. I will recommend this dealership to my friends and family. More

by twhite20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2021 -

Westside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let Mark know that you appreciate his help. We hope to see you again sometime!

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