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Westside Lexus
Houston, TX
7,107 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,107 reviews
April 08, 2021
Financial Department Sucks. It has been more than five weeks since I had an accident, and yet to get a correct letter of Guarantee.. If it was not for Mary then I would not purchase any Lexux. weeks since I had an accident, and yet to get a correct letter of Guarantee.. If it was not for Mary then I would not purchase any Lexux. More
by BRIJ
Verified Customer
April 08, 2021
Professional, efficient, courteous from the moment I walked in. I. was taken care of promptly and all of my questions and concerns were addressed in a comfortable atmosphere. walked in. I. was taken care of promptly and all of my questions and concerns were addressed in a comfortable atmosphere. More
by david
Employees Worked With
April 08, 2021
West side Lexus dealership is a First Class dealership. The facility is inviting and comfortable. The Sales, Service, and Financial department personnel are friendly and accommodating and most efficient.i The facility is inviting and comfortable. The Sales, Service, and Financial department personnel are friendly and accommodating and most efficient.in a few words it is a great place to shop for and purchase a vehicle . More
by schroe1933
April 07, 2021
Salesman was very helpful. Knew the vehicle I wanted and showed me several options. I would give him 10 stars ☆. I would refer others to him that are looking for a great used Lexus. showed me several options. I would give him 10 stars ☆. I would refer others to him that are looking for a great used Lexus. More
by drh13
April 07, 2021
Overall, had a great experience. The sales rep was very helpful from beginning to end. He gave us a great deal and would definitely recommend to family and friends. helpful from beginning to end. He gave us a great deal and would definitely recommend to family and friends. More
by MonaO
April 07, 2021
Mary Margaret McGowan has helped my husband & me for 20 yrs. We wouldn’t drive any vehicle but a Lexus & we will always purchase from Mary Margaret!!! She’s THE BEST‼️ She’s so knowledgeable, kind & patien yrs. We wouldn’t drive any vehicle but a Lexus & we will always purchase from Mary Margaret!!! She’s THE BEST‼️ She’s so knowledgeable, kind & patient!! Even bringing the paperwork & new car to our home‼️Awesome!! Everything is taken care of by Mary Margaret. I like More
by Melinda Berkman
Employees Worked With
Other Employees :
Alex brought my car to me last wk & explained everything to me about the car. He was very patient, & had already programmed many things on the NX. Wonderful!!!, Nam Pham
April 06, 2021
I have bought a lot of new automobiles in my time and this is my first Lexus to purchase. My father has owned two and couldn’t brag enough about the quality and service and I completely agree with him. Q this is my first Lexus to purchase. My father has owned two and couldn’t brag enough about the quality and service and I completely agree with him. Quite possibly the best car buying experience I’ve ever had. I look forward to purchasing another automobile from John Parish in the future. More
by mryan9
Employees Worked With
John Parish, Nam Pham
April 05, 2021
The salesman he is a very helpful person he help me a lot with my sales I which to do business with him again am so happy to know people like that lot with my sales I which to do business with him again am so happy to know people like that More
by quocnguyen1275
Employees Worked With
April 05, 2021
Friendly love the nice atmosphere, satisfaction all across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... across the board , I have nothing bad to say I recommend Westside Lexus to everyone in my family ..... More
by tyhang06
April 04, 2021
Danny and Doug were off the charts helpful. Lastly, Nam exemplified Lexus exceptionalism. The entire team was insightful and thorough. Though we fixed a problem with the passenger door dome light swi exemplified Lexus exceptionalism. The entire team was insightful and thorough. Though we fixed a problem with the passenger door dome light switch - an oversight of the body shop, I’m guessing - the LC500 was as advertised- terrific! More
by RLSchwebel
