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Westside Lexus
Houston, TX
7,036 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,036 reviews
November 28, 2020
Westside Lexus was fantastic from start to finish! Jeff Margolis is a real treasure and I drove away feeling cared for and prepared to take on the streets with my pretty, new ride. Well done! Margolis is a real treasure and I drove away feeling cared for and prepared to take on the streets with my pretty, new ride. Well done! More
by llparthe
Verified Customer
November 28, 2020
Chong Lee is the most amazing person to go to when buying a new Lexus!!! She will go above and beyond your expectations! Thank you so much !!! -Keven a new Lexus!!! She will go above and beyond your expectations! Thank you so much !!! -Keven More
by Keven5804
Employees Worked With
November 28, 2020
Car is great, price is great, sale lady was awesome, paperwork was fast. Overall very friendly, easy, and fast transaction. Will be coming back for another car. Thank you Chong Lee! paperwork was fast. Overall very friendly, easy, and fast transaction. Will be coming back for another car. Thank you Chong Lee! More
by Phuongtran4545
Employees Worked With
November 28, 2020
We received excellent service from our salesman Alex Owens. He allowed us multiple test drives in various models and supported us in finding the options we were looking for in the correct color NX. Most Owens. He allowed us multiple test drives in various models and supported us in finding the options we were looking for in the correct color NX. Most importantly he helped get us the SUV we wanted within our budget. I would definitely recommend Alex at Westside Lexus and we already plan on buying from him again in 3 - 4 years. More
by marlonromero22
Employees Worked With
Alex Owens
November 28, 2020
Mark is great! Tremendous people and sales skills. Felt very comfortable . The dealership is fantastic, Very well laid out in a professional and elegant manner! very comfortable . The dealership is fantastic, Very well laid out in a professional and elegant manner! More
by dcomeaux
Employees Worked With
November 28, 2020
Sam was so sincere and has kept contact with me 2 weeks out to make sure everything is okay! Same with Judy, I had trouble with my taxes because I am from Alabama but they worked endlessly to make everythi out to make sure everything is okay! Same with Judy, I had trouble with my taxes because I am from Alabama but they worked endlessly to make everything workout ! More
by Alh0066
November 28, 2020
Good buying experience with Joey Broussard. He was very helpful, informative and helped us get the price we were willing to pay. We will be referring all of our family and friends to Westside Lexus. helpful, informative and helped us get the price we were willing to pay. We will be referring all of our family and friends to Westside Lexus. More
by YoungWon
Employees Worked With
Joey Broussard
November 28, 2020
Service Dept is top notch. Been coming here for years. Kathleen was extremely helpful and accommodating. WS Lexus should be proud to have her! Great job! Kathleen was extremely helpful and accommodating. WS Lexus should be proud to have her! Great job! More
by piechpp
Employees Worked With
Kathleen Arms
November 28, 2020
Manny Gomez was an excellent sales person! He did a wonderful job introducing us to the Lexus brand. Additionally, Manny made us feel he was our advocate in finding the right vehicle for us. wonderful job introducing us to the Lexus brand. Additionally, Manny made us feel he was our advocate in finding the right vehicle for us. More
by New owner A
Employees Worked With
Manny Gomez
November 28, 2020
Team was fantastic. Friendly, helpful, attentive. Gary Worked to find right car and price point for me, and Mike took the time for me to test drive each and answer all questions. The team Helped me arrang Worked to find right car and price point for me, and Mike took the time for me to test drive each and answer all questions. The team Helped me arrange return of different car/lease and got paperwork completed quickly with Nam in finance. Great service throughout! More
by J Stein
