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Westside Lexus
Houston, TX
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,137 reviews
December 04, 2020
Amazing rapport was established. They were understanding of the situation and listened to their customers request. A lot of effort was shown and we absolutely appreciated. of the situation and listened to their customers request. A lot of effort was shown and we absolutely appreciated. More
by MP
Verified Customer
December 04, 2020
A repeat satisfied customer. Ms McGowan / Merrill And Travis were great to work with. They were always courteous, and responsive, and timely when contacted or visited. Travis were great to work with. They were always courteous, and responsive, and timely when contacted or visited. More
by DEBEDISON97
December 04, 2020
Sam was an excellent Lexus representative who made the process as simple as possible. He met all of my requests and has graciously followed up with me on several occasions. Great employee process as simple as possible. He met all of my requests and has graciously followed up with me on several occasions. Great employee More
by N Vaccaro
December 04, 2020
Exceptional service during and after the sell. Love my Lexus family. Sure know how to make a girl feel really special. Very happy and satisfied. Lexus family. Sure know how to make a girl feel really special. Very happy and satisfied. More
by valeriebuie
Employees Worked With
Jeff Margolis, Will Zamora, Nam Pham
December 04, 2020
Westside Lexus and Mike Gonzales were amazing to work with. We can not imagine a better car buying experience. We will be back for our next car! with. We can not imagine a better car buying experience. We will be back for our next car! More
by Steve Wood
Employees Worked With
December 03, 2020
From the receptionist to the sales people to the service people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. More
by dkarotkin
Employees Worked With
Other Employees :
Alex Ruata, Nam Pham, Kathleen Arms
December 03, 2020
Westside Lexus was accommodating in all of my needs. Dom was especially helpful in answering all of my questions without being pushy. No one likes a pushy salesperson, and he was just right! was especially helpful in answering all of my questions without being pushy. No one likes a pushy salesperson, and he was just right! More
by PAMELA
Employees Worked With
Dominic Thornton
December 03, 2020
My car buying experience was easy and stress free. Mark was knowledgeable and patient. He also made sure that I received everything I was promised. was knowledgeable and patient. He also made sure that I received everything I was promised. More
by Troy.l.Gamble
