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Westside Lexus

Houston, TX

4.8
7,043 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,043 reviews

November 13, 2020

Shekhar was outstanding. I have bought several vehicles and always satisfied with the deal. I turned in my prior vehicle and had no problems so that was positive as well. More

by BRETBAYLEY
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Westside Lexus responded

Thank you for the review! We couldn't be happier to hear that you had a good experience working with Shekar here at Westside Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

November 13, 2020

Westside Lexus is wonderful! I am a repeat customer and I love the service. Lure Keener cares so much and is very knowledgeable about the products. More

by L Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Westside Lexus responded

Thank you for your continued support of Westside Lexus! We are glad to hear that Lurie always impresses you by providing great service. It is a privilege to have earned your business and we look forward to working with you next time!

November 13, 2020

Merrell went way beyond my expectations. He showed me cars on FaceTime, he instantly responded to my texts and calls, I signed documents using Docusign and he delivered the car to my home. That is how bu More

by bhale2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Westside Lexus responded

Thank you for trusting Westside Lexus with your business. It is our goal to deliver a seamless experience and I am thrilled to hear that Merrell hit the mark. We wish you safe travels in your new ride!

November 12, 2020

Our experience was excellent which is consistent with past experiences. This was the 3rd straight time we have used Mr. Alex Winnicki to facilitate our purchase and he was excellent in the service provid More

by Mike Allaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Nov 12, 2020 -

Westside Lexus responded

Mike, thank you for the review! We are grateful for your returning business here at Westside Lexus, and we will certainly let Alex know that you appreciate his help. We look forward to your next visit!

November 12, 2020

Twice this dealership has served me well. First purchase a new Lexus in the past. And now a recent purchase with a used vehicle. I have been very happy with the service they have provided with both experie More

by cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Westside Lexus responded

It's our pleasure to assist you and we are truly grateful for your repeat business! Thank you for trusting us with the purchase of your new and new-to-you Lexus. Safe driving from the Westside Lexus team!

November 12, 2020

This was by far the easiest car buy ever. I would highly recommend this dealership to anyone currently in the market for a new or used Lexus. More

by jason_leger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Westside Lexus responded

Jason, thank you for the review! We are grateful that we got the opportunity to work with you here at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

November 11, 2020

I love the way that they are with me, they allow the see different possibilities according my own experience and they allow to test without any hiccup More

by luisgomezp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Westside Lexus responded

Luis, thank you for taking the time to review Westside Lexus! It really means a lot to hear that you’re happy.

November 11, 2020

Our salesman went out of his way to help us prep and turn in our leased vehicle and take delivery of our new Lexus. Very satisfied with the price and service. More

by bbailliet
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Westside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we hope that you continue to enjoy your new vehicle!

November 10, 2020

Best car buying experience I’ve ever experienced, hands down. No haggling, expert and knowledgeable sale people. This is my second buy from Westside and wouldn’t go anywhere else. More

by cadams1333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Westside Lexus responded

Congratulations on your new vehicle! It means a lot to hear that you had such an exceptional purchase experience at Westside Lexus. We are proud to have earned your repeat business, and we hope to work with you again down the road!

November 10, 2020

Great sales rep (Jeff Margolis). The facility is very nice and convenient for us. They have an extensive inventory and made the selection and purchase process easy. Jeff has already followed up with us More

by Cyanmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Nov 11, 2020 -

Westside Lexus responded

At Westside Lexus it's our goal to make the car-buying process simple so we are thrilled to see this feedback. Thank you for posting about your experience working with Jeff! We hope that you're enjoying your new vehicle and that we have the chance to work together again in the future.

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