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Westside Lexus

Houston, TX

4.8
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,129 reviews

October 25, 2020

Very good place to get lexus premium car. I would like to recommend if you want lexus car. I am live in katy area, if you find lexus, just visit here. More

by jangyeul.an
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Westside Lexus responded

Thank you for sharing your feedback for Westside Lexus. We are proud to have earned your 5-stars and we hope to see you in the future!

October 25, 2020

Clean and friendly. Well organized. Appoints me were on time. Car was ready when we arrived to pick it up. A pleasure to work eith More

by SUSANNEEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT in finance
Oct 25, 2020 -

Westside Lexus responded

Susan - thank you for trusting Westside Lexus to get the job done! We look forward to taking care of you next time!

October 25, 2020

Everyone is so professional! I love bringing my vehicle in for servicing. Andrew Tran is especially kind and caring. I also dealt with the Sales and Finance Department to purchase my RX350 at the end of my More

by nanette0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Oct 26, 2020 -

Westside Lexus responded

Thank you for sharing this wonderful feedback for our Westside Lexus team. I am thrilled to hear that Andrew is always such a pleasure to work with. We wish you safe travels in your Lexus RX 350 and we look forward to taking care of you during your next visit!

October 24, 2020

Lauren Goldman was top notch! She was very personable. I did not feel like she was trying to sell my a car. By the end of my experience we both wanted to hug but couldn't because of Covid. However we both e More

by tddacus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Oct 26, 2020 -

Westside Lexus responded

Your review just put a big smile on all our faces! We love to see that you enjoyed your experience working with Lauren and Nam, and we know that they will be touched by your kind words. Our Westside Lexus customers mean the world to us and we can't wait to welcome you back with open arms in the future!

October 24, 2020

It was a good experience in general an especially with Mr Gonzo (Gonzalo) for his always good advice and professional input. Thanks you very much. More

by omar_j_arias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
Oct 25, 2020 -

Westside Lexus responded

Thank you for posting about your recent visit to Westside Lexus. We're pleased to hear that Gonzalo was such a pleasure to work with!

October 24, 2020

Steve Davis is excellent . Did a super job of setting the car up and showing the wife and myself how to work everything . You need to give him a promotion and raise very valuable employee . Also Judy i More

by TomCRealty
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Oct 26, 2020 -

Westside Lexus responded

Tom - There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for sharing so many compliments about Steve and Judy! We hope that you are enjoying your new vehicle.

October 23, 2020

Great facility & even better personnel!Catalina Kurdiyeh Great facility & even better personnel! Catalina Kurdiyeh was absolutely wonderful! Charles, used car mechanic, was totally awesome. I was totally More

by Hugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh , Mike Shafer
Oct 23, 2020 -

Westside Lexus responded

Hugh - thank you for sharing this feedback. We're glad to hear that Catalina and Charles made the right impression during your visit to Westside Lexus!

October 23, 2020

This was a great experience from sales to finance. The VIP treatment is why we have been coming back for sales and service forover twenty years! More

by GLADYS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Oct 23, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Westside Lexus, and we are grateful for your longtime business. We look forward to your next visit!

October 23, 2020

It was a great experience and my third Lexus. Danny was a pro and made it easy. He was very accommodating. This is a First class organization More

by garywjunek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hough
Oct 23, 2020 -

Westside Lexus responded

Thank you for your continued support, Gary! We're thrilled to hear that Danny took care of you during your recent sales visit. On behalf of all of us at Westside Lexus, safe travels!

October 23, 2020

Westside made purchasing a vehicle easy! Our sales representative was Sam Chau and he was excellent. He took as much time with us as we needed, explained options on SUV, and was very professional. Hig More

by kgcleveland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Sam provided the excellent service we pride ourselves on at Westside Lexus, and we will certainly let him know that you appreciate his help. Enjoy your SUV!

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