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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,195 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,195 reviews

December 19, 2024

I am always pleased with the knowledge, professionalism and attentiveness of everyone who works at this dealership, starting with the receptionist! More

by cminnetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Westside Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Westside Lexus consistently meets your expectations. We look forward to serving you in the future!

December 19, 2024

It was a great experience from start to finish! I love my new car and have been so happy with everything. More

by ashley.snyder85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Westside Lexus responded

Ashley, we're delighted to hear you had a great experience with us at Westside Lexus! Enjoy your new car and thank you for choosing us!

December 19, 2024

Bought two cars from this dealership, one preowned and the second was new, never had issues. More

by raedgasim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
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Dec 19, 2024 -

Westside Lexus responded

Thanks a bunch for your repeat business! Safe travels from all of us at Westside Lexus.

December 19, 2024

Everyone provided very professional service. Pretty much satisfied, and can recommend the dealership to friends. More

by ansai123
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Westside Lexus responded

We're delighted to hear that you had a satisfying experience with us at Westside Lexus. Thank you for recommending our dealership!

December 19, 2024

Great Experience with Joey Broussard. Got me a GX550 when no one else could. Great work Westside Lexus. More

by roger52
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Westside Lexus responded

Roger, we're delighted to hear that Joey was able to assist you in securing your Lexus GX 550 here at Westside Lexus. Thank you for choosing us and sharing your experience!

December 19, 2024

Excellent, very good customer service,, professional, price reasonable , service good front desk person very nice , More

by hott1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided excellent service and a pleasant experience. We appreciate your support!

December 18, 2024

Pleased with the service and attention I received while shopping for a vehicle at Westside Lexus. More

by ejbonilla78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

December 18, 2024

Jessica made the process of buying a new car stress free. She guided us through the challenges of our new RX 350h to give us a level of comfort in using the new technology. More

by tjridley5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Corral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Westside Lexus responded

We're delighted to hear that Jessica made your car-buying experience stress-free at Westside Lexus! It's great to know she helped you feel comfortable with the new technology in your RX 350h. Enjoy every moment on the road!

December 16, 2024

Just the car I wanted! Easy process and worth the trip to Houston! Will be a return customer! More

by darcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Westside Lexus responded

Thank you for this stellar review of Westside Lexus! Congratulations on your purchase!

December 15, 2024

Very attentive and efficient. Love the car. Very disappointed in connecting the Lexus phone app to the car. Not thrilled with the price. More

by fcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Westside Lexus responded

Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear you love the car and found our team attentive, but we're sorry about the issues with the app connection and pricing concerns. Please feel free to reach out if there's anything we can do to assist further!

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