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Westside Lexus

Houston, TX

4.8
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,132 reviews

December 07, 2019

Excellent! Danny was great to work with Great experience and able to do much online. Loved working with Danny who was prepared and ready for us. No high pressure and very personable yet focu More

by Linda Cates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review, Linda! We're so glad you're pleased. Wishing you and yours a very happy holidays and wonderful New Year!

December 06, 2019

Great experience! Incredible show room! My wife and I were treated great and we were able to get the car we wanted at the right price. Great people. Thanks for all your More

by joeespada4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

You're so very welcome! Wishing you and yours a very happy holidays and wonderful New Year!

December 05, 2019

I have a great time . I have a great experience with the West Side Lexus. Everyone is very professional and helpful.My wife was very happy and had a big smile. More

by Thank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! Love those big smiles! Wishing you and yours a very happy holidays and wonderful New Year!

December 04, 2019

RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu More

by B.PITTENGER2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

December 04, 2019

Easy to do business with. This is the 3rd car we purchase at this dealership, our sales rep. Lance Dodd helped us with the last two. After driving the car home we found an issu More

by Familymt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dodd
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

December 04, 2019

Great folks! John made the process very easy and was a pleasure to work with. I would recommend John to anyone in the market. He is simply great to work with. More

by PHILRAMIREZ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Great news! Thanks for the kind words! Happy New Year!!

December 04, 2019

No stress car leasing Revived a reasonable price for my 7 year old Lexus ES350. Throw in some December to remember discounts plus a little haggling, and presto! Now driving More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Pham
Dec 27, 2019 -

Westside Lexus responded

So glad it worked out so easily for you, Nate! Happy Holidays!

December 04, 2019

Professional & Courteous Had an established history with the dealership and the salesman plus the facility is inviting (or will be shortly when current construction is complet More

by Don Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Thanks, Don! Hope to see you back again soon! Happy New Year!

December 04, 2019

Great customer service Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely More

by Esimpson84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Merrell is the best! So glad he took great care of you! Happy New Year!!

December 04, 2019

They are very helpful It is always a pleasure working with Lurie. He is always informative and helpful. I have worked with Lurie for several years. He is my salesman! More

by SHNORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

We love Lurie too! Hope you have a wonderful holiday season!

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