Westside Lexus

Great people - happy with my new lease It’s always a great experience when my lease ends and I visit Westside Lexus to figure out a new vehicle. They provide helpful information and the pr It’s always a great experience when my lease ends and I visit Westside Lexus to figure out a new vehicle. They provide helpful information and the process is painless. Not to mention their beautiful new premises! The service team are just as great so why would I go anywhere else to find, lease, or maintain my ride? More

Lacie’s first Westside experience Steve Machann was awesome and made my experience wonderful. He took the time to answer all my questions, show me several vehicles and found the one I Steve Machann was awesome and made my experience wonderful. He took the time to answer all my questions, show me several vehicles and found the one I wanted at a great price. I have leased from Lexus since 2009 and this is my first time with Westside. The whole team was amazing from the Finance dept to learning all the new tech and setting my car up.... I never felt rushed. Will definitely be a repeat customer. More

I have been taking my vehicle to Westside Lexus for service because it's closer to my job than Northside Lexus. However, I must say I'm VERY disappointed in the service. I took my car in for the 70,000 service because it's closer to my job than Northside Lexus. However, I must say I'm VERY disappointed in the service. I took my car in for the 70,000 mile routine service and I honestly don't believe anything was done other than the two new tires I paid for, the alignment I paid for, and a car wash. My car battery cable connections were not cleaned. Nor was there any corrosion applied. How do I know? Because my car died the same day and when I jumped it, I lifted the battery cover and both of the connections were covered in black dust/residue. They had not been cleaned. It's pretty clear to me that my battery wasn't even checked, which leads me to believe none of the other 70,000 mile items were checked either. Thank goodness ba gentleman at the gas station offered to go get his jumper cables to help out a stranded woman all alone at a gas station. I no longer trust your technicians to perform my maintenance. It's sad, because I paid for a certified Lexus and I'm now having issues and have only had the vehicle less than one year. This is the second time I've had to have my car battery jumped. There's no way this should happen with a certified Lexus. More

Exceptional customer service Jeffery Byers and his wife and teammate Charli are wonderful to work with and make the car buying experience very enjoyable. They went over and above Jeffery Byers and his wife and teammate Charli are wonderful to work with and make the car buying experience very enjoyable. They went over and above expectations to find my wife the dream car she wanted and we are very appreciative. More

Sharon Mendoza Great experience with everyone who assisted me with my purchase! James Breaux had everything set up and ready for me when I got to the dealership. Ver Great experience with everyone who assisted me with my purchase! James Breaux had everything set up and ready for me when I got to the dealership. Very stress free. Danny Garza was helpful and not pushy which was appreciated. Sinh Pham really assisted me with deciding the best way to go with my lease. I felt like he truly had my best interest at heart! Thank you James Breaux and the whole Lexus team that helped me! More

Westside Lexus is an awesome dealership!! Anil was an awesome person to work with. I walked away with a 2020 Rx 350. He was very helpful and knowledgeable. Also very kind and professional. I Anil was an awesome person to work with. I walked away with a 2020 Rx 350. He was very helpful and knowledgeable. Also very kind and professional. I have no problem referring him to family and friends. More

Well organized and executed. Outstanding Doug and Judy had everything prepared and explained and completed everything quickly and timely. Thanks for the best car purchase experience I have ev Doug and Judy had everything prepared and explained and completed everything quickly and timely. Thanks for the best car purchase experience I have ever encountered. It was better than my last Westside purchase experience which st the time I thought was excellent! More

Car purchase At first I was disappointed because it took several minutes before someone assisted. Lance was professional. He did not push me, yo buy a car. but h At first I was disappointed because it took several minutes before someone assisted. Lance was professional. He did not push me, yo buy a car. but he was very knowledgeable about the cars. He was outstanding. Going forward,, Ben was open straightforward and made the finance part of the purchase uneventful. From the beginning to the end of my purchase every one was helpful, professional and went above and beyond to help and assist me. Thanks More

Lexus review Could not have had a better experience buying a car. Jeffrey put us at ease with the very first sentence and had us engaged thru the entire process. 1 Could not have had a better experience buying a car. Jeffrey put us at ease with the very first sentence and had us engaged thru the entire process. 1 hour and 50 minutes... More

Smooth ride John Loving is a terrific salesman. His attention to detail, integrity, and product knowledge are top notch. He made the sales process very smooth wit John Loving is a terrific salesman. His attention to detail, integrity, and product knowledge are top notch. He made the sales process very smooth with no snags. More