Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,246 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
Today:Open today 9:00 AM - 7:30 PM
Open Now
View All Hours
Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,246 reviews
December 04, 2019
Professional & Courteous Had an established history with the dealership and the salesman plus the facility is inviting (or will be shortly when current construction is complet Had an established history with the dealership and the salesman plus the facility is inviting (or will be shortly when current construction is completed). All personnel encountered were friendly and asked if they could be helpful. More
by Don Wilson
Verified Customer
December 04, 2019
Great customer service Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely recommend them in the future More
by Esimpson84
Employees Worked With
December 04, 2019
Great folks! John made the process very easy and was a pleasure to work with. I would recommend John to anyone in the market. He is simply great to work with. John made the process very easy and was a pleasure to work with. I would recommend John to anyone in the market. He is simply great to work with. More
by PHILRAMIREZ63
December 04, 2019
They are very helpful It is always a pleasure working with Lurie. He is always informative and helpful. I have worked with Lurie for several years. He is my salesman! It is always a pleasure working with Lurie. He is always informative and helpful. I have worked with Lurie for several years. He is my salesman! More
by SHNORTON
Employees Worked With
December 02, 2019
2015 rx350 purchase Great experience salesman was very helpful and very professional explained everything to me and my wife making our decision to purchase a lot easier. Great experience salesman was very helpful and very professional explained everything to me and my wife making our decision to purchase a lot easier. Thanks so much! More
by marion.taylor
December 02, 2019
Great customer service I had a great experience working with David. The financing department was easy and great customer service. Didn’t feel like I was there for hours and I had a great experience working with David. The financing department was easy and great customer service. Didn’t feel like I was there for hours and hours More
by frances.taft
December 02, 2019
Pleasant new car purchase experience Good New car purchase experience thanks to diligent homework and no pressure sale at dealership. Sam Chau is very patient, courteous and helpful sale Good New car purchase experience thanks to diligent homework and no pressure sale at dealership. Sam Chau is very patient, courteous and helpful sale person. More
by caominh1
Employees Worked With
December 01, 2019
Always a pleasant experience I have been working with Doug Phillips at Westside for years. I find that Doug and Westside take the anxiety out of the car shopping experience. This I have been working with Doug Phillips at Westside for years. I find that Doug and Westside take the anxiety out of the car shopping experience. This keeps me returning. More
by burgessmarcella
December 01, 2019
Another great experience Buying another car with Westside went very well. The customer service and assistance we received was superb, I would recommend them and will contin Buying another car with Westside went very well. The customer service and assistance we received was superb, I would recommend them and will continue to use them for years to come! More
by angiemdl
December 01, 2019
Best car buying experience to date! Nam Pham made our car buying experience very pleasant. He was very easy to work with and just super friendly. We were able to negotiate via text so wh Nam Pham made our car buying experience very pleasant. He was very easy to work with and just super friendly. We were able to negotiate via text so when we got to the dealership Nam had everything ready to go in a timely manner, that was important to us because we had driven all the way from Dallas to purchase this car. We also worked with Sinh Pham in finance and he was also very easy to work with. He clearly laid out the terms of our financing and not once did we feel pressured to do something we weren’t comfortable with. If you’re in the market for a Lexus I highly recommend Nam Pham and Sinh Pham at Westside Lexus. More
by dandknguyen
Employees Worked With
Sinh Pham, Nam Pham
