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Westside Lexus

Houston, TX

4.8
7,085 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,085 reviews

June 08, 2019

Amazing My first experience at the dealership was amazing , and great knowledge and friendly staff..,I’ll definitely be back for all services.. Excited about More

by daymond06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jun 17, 2019 -

Westside Lexus responded

We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

June 08, 2019

Came to look but service captured my attention and decision Bought a great GLX 460. Never owned a Lexus but as I approached the lot found a very enthusiastic, friendly and task-oriented sales consultant named C More

by Juanferdiez10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jun 17, 2019 -

Westside Lexus responded

We have to agree that Chong is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

June 08, 2019

Awesome! Lurie and Ty worked together to assist with my purc Lurie was courteous, knowledgeable, and responsive to all of my questions, and requests. Lurie asked Ty to assist me in his absence, and Ty was extrem More

by PDBELL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Westside Lexus responded

I am so pleased that Lurie and Ty took such great care of you and gave you a proper Westside Lexus experience! Congratulations on your new vehicle and thank you for your review!

June 07, 2019

Very good experience I worked with Doug Phillips who helped us find the car we were looking for, was straight forward and not pushy during the negotiations and very nice t More

by Recent purchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Westside Lexus responded

We are so glad that Doug and Danny had the opportunity to assist you in your purchase, they are wonderful! All of our team greatly looks forward to continue serving you!

June 05, 2019

Purchase of a Rx-350 Great contact and follow up by vendor. Both John and Laurie took the time to explain the areas that were new since this was not my first RX-350. Later More

by ALAHOWL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Westside Lexus responded

Hi there! We are so glad that John and Laurie did such a spectacular job helping you find and set-up your vehicle! They are fabulous salespeople, and we are very lucky to have them on our team! Thank you for sharing your experience.

June 05, 2019

Car. Buying! A fabulous experience.Shekhar was very, very helpful and answered all my questions and PLO ted put all the option on the UC 200. Gerald was knowled More

by murphsurff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Chomer
Jun 17, 2019 -

Westside Lexus responded

Thanks for the great review! We're always here if you need anything else!

June 05, 2019

Great experience! Kyle did a fantastic job helping my husband and I purchase our first Lexus. Although we drove in from Louisiana, he made the process incredibly smooth More

by JenMarieBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob - technology , Kyle Pender
Jun 17, 2019 -

Westside Lexus responded

Hi there, We are so glad that Kyle did such a spectacular job helping you find and set-up your vehicle! He is a fabulous salesman, and we are very lucky to have him on our team! Thank you for sharing your experience.

June 02, 2019

excellent Jeff and Christian were very attentive and patient to our needs and concerns. Jeff gave us the time to test drive a few cars for our peace of mind. We More

by aoaranasyap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Westside Lexus responded

Hi! We have to agree that Jeff and Christian are wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

June 02, 2019

Great customer service! Mike was great to work with as he made the process smooth and genuine. Finance portion with Kevin was efficient Paul is ever the professional More

by khardin0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
Jun 05, 2019 -

Westside Lexus responded

Hi there, I am so pleased that Mike, Kevin and Paul all took such great care of you and gave you a proper Westside Lexus experience! Congratulations on your new vehicle and thank you for your review!

June 02, 2019

My Westside Lexus experience The Salesmen and the Financial rep were very knowledgable and were not pushy at all. The entire process was extremely efficient and everyone I worked More

by psutton3_houston1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Westside Lexus responded

Hi there! We pride ourselves on our customer service, so I am so happy that you were able to experience that with our WSL family! Thanks for the review!

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