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Westside Lexus

Houston, TX

4.8
7,206 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,206 reviews

December 03, 2024

Very nice dealership. Sydney McPeters was great to work with. Very efficient and easy. Will shop there again. More

by jaimeross77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Jaime, we're delighted to hear that Sydney made your experience at Westside Lexus efficient and enjoyable. Thank you for the kind words, and we look forward to seeing you again!

December 03, 2024

I've been buying Lexus autos for the last 25 years and Westside Lexus does not disappoint. Purchasing and service are easy with no surprises and no xx. More

by tblizzard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Dec 04, 2024 -

Westside Lexus responded

Thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that our purchasing and service processes have consistently met your expectations. We look forward to continuing to serve you with excellence!

December 02, 2024

Great experience. I appreciated that our salesman was professional, knowledgable, friendly and not pushy. It made making a decision easier. The showroom was well t More

by jan.guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Jan, we're delighted to hear that you had a great experience with our team at Westside Lexus. It's wonderful to know the showroom and service met your expectations. Thank you for choosing us!

December 02, 2024

The team at Westside Lexus was amazing to work with and helped me in every step of the decision-making process. There was no hiding agenda or concealing of information. They have amazing vehicles and amazi More

by jonathanmaxwelltx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Jonathan, we're delighted to hear that our team at Westside Lexus provided you with a transparent and supportive experience. Thank you for your kind words, and we hope you're enjoying your new vehicle!

December 02, 2024

They exceeded my expectations. Tim was very knowledgeable about the vehicles and was very patient. More

by ptharp65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear that Tim and our team exceeded your expectations!

December 02, 2024

Overall process of filling out a credit application and finalizing the paperwork is very easy and efficient. Alex was on top of everything and worked hard to get us what we wanted. Overall, a great experie More

by Santosh Rajupalepu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Westside Lexus responded

Santosh, we're delighted to hear that Alex made your experience at Westside Lexus smooth and efficient. Thank you for sharing your positive feedback!

December 02, 2024

Westside Lexus is a beautiful dealership. It’s fabulous design and well thought out amenities, for customers and employees alike, demonstrates what Lexus is all about and what they truly stan More

by msdonato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Thank you for sharing your experience at Westside Lexus! We're delighted to hear that Lurie and the team provided such a respectful and personalized service. We strive to create an exceptional environment, so it's wonderful knowing we hit the mark with you. Enjoy every moment in your new vehicle!

December 01, 2024

It is a pleasure purchasing a vehicle from Westside Lexus! Alex Winnicki is our go -to guy. He and the rest of the staff do a great job. More

by lynnhardaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Dec 03, 2024 -

Westside Lexus responded

Lynn, we're delighted to hear that Alex and the Westside Lexus team made your vehicle purchase a pleasure. Thank you for choosing us!

December 01, 2024

The buying process was easy and hassle free. I worked with someone the previous day and he was not very helpful and didn’t seem interested in helping me (for example -did not get any of my info) More

by nargang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

Thank you for giving Westside Lexus another chance! We're glad to hear Merrell turned your experience around and made the buying process smooth. We appreciate your feedback and hope you're enjoying your new car!

December 01, 2024

The dealership was inviting, clean, and receptionist was friendly and helpful. Alex W. was a great salespman, he was very knowledgeable, helpful and patient. It was a pleasure working with him during the More

by lpizz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Dec 04, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear that Alex provided excellent service, but we're sorry the finance department didn't meet expectations. Your feedback is valuable and will be used to improve our processes moving forward. If there's anything else we can do for you, please let us know!

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