Westside Lexus

First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More

Great experience! My salesman, Mike Richards, was fantastic to deal with. He answered every question my wife and I had. The finance person, Kevin Jacobson, was fantasti My salesman, Mike Richards, was fantastic to deal with. He answered every question my wife and I had. The finance person, Kevin Jacobson, was fantastic to deal with and did not try to sell items other than what we wanted and he discussed the details of anything we asked. When I took delivery of, all questions were answered by Mike. He did not act rushed to get me out of the dealership! More

New car We had a good experience, salesman was very knowledgeable, got the car that we wanted, fair price for our trade in, everyone was friendly and well org We had a good experience, salesman was very knowledgeable, got the car that we wanted, fair price for our trade in, everyone was friendly and well organized More

New Car Purchase The salesperson, finance team and overall dealership staff were extremely professional and beyond courteous!! From the moment I walked into the deale The salesperson, finance team and overall dealership staff were extremely professional and beyond courteous!! From the moment I walked into the dealership until I drove off!! More

Great Service We just bought a new RX 350 from Westside Lexus. John Loving helped us find the exact vehicle we wanted. John and Steve were friendly and helpful thro We just bought a new RX 350 from Westside Lexus. John Loving helped us find the exact vehicle we wanted. John and Steve were friendly and helpful throughout the transaction. I felt the price was fair and would recommend them. More

Turned in and took new lease on a GX 460 All was easy and great. James and Mike were super nice and made it all happen like clockwork! I worked out a deal on my new lease via email with Mik All was easy and great. James and Mike were super nice and made it all happen like clockwork! I worked out a deal on my new lease via email with Mike (my preference) and came in to make the exchange. The new screen system in finance made that quick and I was driving off in my new car within hour. More

Awesome!! Service was fantastic would definitely recommend to everyone to stop by and visit the showroom and talk to an sales advisor. Thank you Nam Pham Service was fantastic would definitely recommend to everyone to stop by and visit the showroom and talk to an sales advisor. Thank you Nam Pham More

Amazing Experience Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything poss Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything possible to accommodate my needs and I am now the proud “lessee” of a brand new Lexus. Thank you! I highly recommend Ben and this dealership. More