Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,206 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,206 reviews

November 28, 2024

I had the pleasure of Edwar Guerrero’s assistance in selecting and purchasing a Lexus this year. I could not be happier !!! Edwar is the consummate professional; personable and comfortable to deal with More

by CYRIL_ANDALCIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Westside Lexus responded

It's fantastic to hear that Edwar provided such a memorable experience at Westside Lexus! We're delighted you found the perfect vehicle and felt so well taken care of. Welcome to the Lexus family, and thank you for your loyalty!

November 28, 2024

We selected the car we wanted, got a reasonable amount on our trade in, and our new car was presented in mint condition. More

by arlear
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Westside Lexus responded

We're delighted to hear that you had a smooth experience with your trade-in and new car at Westside Lexus. Enjoy driving your new vehicle!

November 27, 2024

Catalina went above and beyond in helping my husband and I in the purchase of our Lexus. We will diffently recommend her to all our family and friends. Superb customer service! More

by p.romero313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Westside Lexus responded

We're delighted to hear that Catalina provided superb service during your purchase at Westside Lexus! Thank you for recommending her and our team. Enjoy your new ride!

November 27, 2024

Professional. Courteous. Prompt. Knowledgeable. Enthusiastic staff. Clean and well maintained spaces. Easily accessed. Central location. More

by atullidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Westside Lexus responded

Thank you for highlighting the professionalism and enthusiasm of our team at Westside Lexus! We're delighted to know that our facilities and location met your expectations. We look forward to welcoming you back soon!

November 25, 2024

Very pleased with the salesman but not the dealership in terms of how they handle servicing Pre-owned vehicles. More

by Lexus SUV Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Westside Lexus responded

It's great to hear that you were pleased with the salesman, but I'm sorry to learn about your disappointment with our servicing of pre-owned vehicles. We strive for excellence in all areas and would like the opportunity to address any concerns you have. Please feel free to reach out so we can discuss this further. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 25, 2024

Mr shekhar Shroff was very helpful by answering all of our questions. Thank you for help.Mr shekhar More

by mashdihassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Westside Lexus responded

The team at Westside Lexus loves seeing great reviews! Thank you, Mashdihassan!

November 25, 2024

Alex is very professional and a man of his word. Very smooth transaction. Easy process. More

by brian@josephcompany.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Westside Lexus responded

We really appreciate the kind words for Alex. We look forward to your next visit to Westside Lexus!

November 24, 2024

Danny, JT and Phillipe were very professional and I enjoyed dealing with them. i have shopped for a year and looked at 3 local major dealerships. very satisfied. More

by aschreck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Westside Lexus responded

We're delighted to hear that Danny, JT, and Phillipe provided a professional experience for you at Westside Lexus. It's great to know your year-long search ended with satisfaction here. Thank you for choosing us!

November 24, 2024

Very impressed with the professionalism of Daniel Kang. His advice has been spot on and everything has gone as smoothly as it did with my previous advisor of nine years. More

by lteesimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel provided you with such a professional experience at Westside Lexus. It's great to know everything went smoothly, and we appreciate your continued trust in our team!

November 23, 2024

Incredible facilities. Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes More

by Andrew Avery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Westside Lexus responded

Andrew, thanks for the feedback! We're glad you enjoyed your experience at Westside Lexus and appreciate your suggestion about snacks. We look forward to welcoming you back for your first service visit!

1
...
52
53
54
...
721