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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,622 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,622 reviews

November 25, 2024

Alex is very professional and a man of his word. Very smooth transaction. Easy process. More

by brian@josephcompany.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Westside Lexus responded

We really appreciate the kind words for Alex. We look forward to your next visit to Westside Lexus!

November 25, 2024

Very pleased with the salesman but not the dealership in terms of how they handle servicing Pre-owned vehicles. More

by Lexus SUV Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Westside Lexus responded

It's great to hear that you were pleased with the salesman, but I'm sorry to learn about your disappointment with our servicing of pre-owned vehicles. We strive for excellence in all areas and would like the opportunity to address any concerns you have. Please feel free to reach out so we can discuss this further. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 25, 2024

Mr shekhar Shroff was very helpful by answering all of our questions. Thank you for help.Mr shekhar More

by mashdihassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Westside Lexus responded

The team at Westside Lexus loves seeing great reviews! Thank you, Mashdihassan!

November 24, 2024

Danny, JT and Phillipe were very professional and I enjoyed dealing with them. i have shopped for a year and looked at 3 local major dealerships. very satisfied. More

by aschreck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Westside Lexus responded

We're delighted to hear that Danny, JT, and Phillipe provided a professional experience for you at Westside Lexus. It's great to know your year-long search ended with satisfaction here. Thank you for choosing us!

November 24, 2024

Very impressed with the professionalism of Daniel Kang. His advice has been spot on and everything has gone as smoothly as it did with my previous advisor of nine years. More

by lteesimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel provided you with such a professional experience at Westside Lexus. It's great to know everything went smoothly, and we appreciate your continued trust in our team!

November 23, 2024

Incredible facilities. Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes More

by Andrew Avery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Westside Lexus responded

Andrew, thanks for the feedback! We're glad you enjoyed your experience at Westside Lexus and appreciate your suggestion about snacks. We look forward to welcoming you back for your first service visit!

November 23, 2024

Excellent car-buying experience. Shawn located a GX that met both my price range and color preferences. More

by m_wisenbaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Westside Lexus responded

We're delighted to hear that Shawn helped you find the perfect GX at Westside Lexus! Thanks for sharing your positive experience with us.

November 22, 2024

What a pleasure to deal with Westside Lexus. I have been a proud Lexus owner since 1990 after purchasing one of the first LS 400's in the Houston area. I am also happy to see this tradition cont More

by petreeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Westside Lexus responded

Thank you for your continued loyalty and support! We're delighted to hear that Daniel and the Westside Lexus team have upheld our tradition of excellence. We look forward to serving you again in the future!

November 21, 2024

John Parish was Outstanding. Gracious & Professional. He listened to us and showed us the cars we wao More

by CLARKJO0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
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Nov 21, 2024 -

Westside Lexus responded

We're delighted to hear that John provided such outstanding service at Westside Lexus. Thank you for sharing your experience with us!

November 21, 2024

Catalina was great to work with and really went above and beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! More

by Debcamacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Westside Lexus responded

Deb, we're delighted to hear that Catalina provided such excellent service at Westside Lexus! Thank you for recommending her and sharing your positive experience. Enjoy your new car!

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