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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

October 06, 2017

Love my new CRV!!! We went in just to look at a newer used car. But when Ray showed us a new CRV and all the options and with the Invoice sale, it was a no brainer to pu More

by Meandmycrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James, Dylan Legge
Oct 06, 2017 -

White's Toyota of Lima responded

Meandmycrv, thank you for the awesome review! We're very excited that you love your new CR-V, they are great vehicles! It seems as though everything fell into place for you to drive off our lot in a new car. Thank you for choosing Allan Nott!

October 05, 2017

Great experience Great people, great product, great experience! Thanks, Dylan and team! We would definitely recommend you to all of our family and friends…. We look More

by Ateam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge
Oct 05, 2017 -

White's Toyota of Lima responded

Ateam, thank you for the five star review! We are very excited to hear of your great experience. We know you will love driving your new CR-V! We'll make sure Dylan sees this awesome review! Thank you for choosing Allan Nott.

October 03, 2017

Cody was great! I took my Toyota Corolla in for an oil change and tire rotation. I noticed a lot of road noise since my tires had not been rotated for some time and More

by Hockey,puck429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

White's Toyota of Lima responded

Hockey,puck429, thank you for the five star review! It's great to hear that your Corolla was properly taken care of and that you're back on the road. Cody will appreciate your kind words. Thank you for servicing with Allan Nott!

October 02, 2017

Go Dawgs! We have been loyal Allan Nott customers for several years and have recommended them to our friends. Whether purchasing or just browsing we have always More

by Go Dawgs!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter
Oct 04, 2017 -

White's Toyota of Lima responded

Go Dawgs!, thank you for the five star review! We are very excited to hear that you feel like part of our dealership family. Adam, Mark, and Tyler are professionals and they strive to offer their customers with a great car buying experience. We appreciate your years of support and recommendations! Thank you for choosing Allan Nott!

October 02, 2017

Awesome! I just purchased my new 2017 Honda CRV. George Pulfur was my dealer. Josh Gould helped with finances and Tyler Help walked me through all the "bells a More

by Julie the kidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

White's Toyota of Lima responded

Julie the kidd, thank you for the five star review! We know you will continue to love your new CR-V, they are sweet rides! We'll make sure that George, Josh, and Tyler all see your review, they will all be excited to see that their hard work didn't go unnoticed. As a dealership, we appreciate your continued support. Thank you for choosing Allan Nott!

September 30, 2017

Awesome experience In April We had our previous Honda in for service, while waiting my husband struck up a conversation with aAvery who was quite knowledgeable and got h More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Van Hassel
Oct 02, 2017 -

White's Toyota of Lima responded

Ginny, thank you for the awesome review! Avery is a bright young sales professional so he will be very excited to see your review. Tyler works very hard to cover all the technology and features of the vehicles at time of delivery so we are happy to see that his effort didn't go unnoticed. We'll make sure they both see your kind words. Have fun with your new CR-V! Thank you for choosing Allan Nott.

September 30, 2017

Disappointing Will update if I ever get a copy of my lease agreement since it's already been 2 weeks and still nothing! Also still waiting on reimbursement for mile More

by Krissy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ricker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2017 -

White's Toyota of Lima responded

Krissy1, thank you for the five star review! All of our staff are very nice people, but we appreciate your kind words of Marcia, Tyler, and Matt, in particular. We work very hard to be a competitive dealer so it is great to hear that we earned your business. We greatly appreciate your recommendation, that is the highest compliment you can give us as a dealer! Enjoy your new Accord Sport! Thank you for choosing Allan Nott.

Oct 02, 2017 -

White's Toyota of Lima responded

Krissy1, we apologize for your disappointing experience with our dealership. We have taken ownership of our mistake and realize that we dropped the ball with your paperwork. We hope this is not your lasting impression of our dealership. Sincerely, Allan Nott Honda Toyota.

September 30, 2017

First Time Bob met me in the parking lot. Wonderful friendly gentleman who introduced me to John Gould-Salesman another friendly gentleman. I picked out the se More

by OHBuck1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Steve Kowalski
Oct 02, 2017 -

White's Toyota of Lima responded

OHBuck1, thank you for your review. We are happy to hear that Bob, John, and Tyler provided you with great customer service during your first experience at our dealership. We apologize for your experience in the finance office. There is a lot of information to cover and we are discouraged to hear that you felt ill-informed. We will be here to answer any questions that you may have regarding your purchase. Thank you for choosing Allan Nott.

September 30, 2017

Excellent customer service Adam does a phenomenal job remaining in constant communication with you. He is trustworthy and professional. He went the extra mile to deliver for me More

by NateM18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam "Axel" Bowers
Sep 30, 2017 -

White's Toyota of Lima responded

NateM18, thank you for the five star review! Adam works extremely hard to offer the highest level of customer service to everyone who comes through our doors. When he sees this awesome review he will be thrilled! We're very excited that you were able to get a new 2018 Camry, they are sweet rides! Adam will be here to answer any questions you may have on your Camry in the future. Thank you for choosing Allan Nott.

September 30, 2017

Very Good Experience This was my first time buying a vehicle, from a dealership, and I had a great experience. Very professional staff and easy to work with. More

by Holly Watt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
Oct 02, 2017 -

White's Toyota of Lima responded

Holly Watt, thank you for the five star review! We appreciate your kind words of our staff, they work very hard to provide our customers with a great car buying experience. Thank you for making Allan Nott your first choice as a dealership!

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