White's Toyota of Lima

Overall happy with our purchase. Troy was awesome and knowledgeable of the car we wanted. Troy was awesome and knowledgeable of the car we wanted. More

After oil change I lost all my oil within the day. Double check your work. Double check your work. More

Being an out-of-town customer/buyer, Troy sped us through the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out on the truck before the drive back home (250 miles, one way), so it was really only about 2.5 hours from start to finish, from our initial viewing of the truck, in person, for the very first time, to putting the temporary license plate on, and bidding us a safe trip back home to Michigan. We have never had a vehicle purchase go this fast. Usually, it takes 3 hours just to hand over a pre-determined payment, get the keys in our hand, and put a temporary tag on, but this visit to White's Toyota and Honda of Lima also included the initial viewing of the vehicle, an extensive test drive of about 12 miles or more, and negotiation of a purchase price. We would definitely be a repeat customer if they have another used vehicle that meets our standards. Thanks again to everyone we worked with at White's Toyota and Honda of Lima. It was a great experience. More

Lucas was friendly, honest, not pushy, down to earth. Rest of team were very nice to. Rest of team were very nice to. More

Said they rotated tires but they weren’t wasn’t very happy if I can’t trust their work happy if I can’t trust their work More

I originally had my car there for the check engine light. Initial visit a diagnostic test was performed and found that I needed a new vacuum canister.That was completed once the part came in and they also pla Initial visit a diagnostic test was performed and found that I needed a new vacuum canister.That was completed once the part came in and they also placed a new gas cap which I wasn't told about until I paid my bill. 2 weeks later the check engine light came back on and now was told that I need a new charcoal canister which I was quoted a price of $1721 which did not include labor. I declined this offer. I was told by the service representative that it would not affect the performance of the car,but the emmisions. I guess I don't really understand why this was I found on the initial diagnostic and visit More

Troy and Ryan were great to work with and staff is impressive. Transaction was a positive experience! impressive. Transaction was a positive experience! More

Great experience. Smooth transition. I felt very comfortable working with Bryan. I appreciated Bryan work ethic as a salesperson Smooth transition. I felt very comfortable working with Bryan. I appreciated Bryan work ethic as a salesperson More

Easy to work with, helped me out with any issues and questions and concerns, would recommend questions and concerns, would recommend More

I have always had excellent service. White's Toyota takes very good care of me and my car. White's Toyota takes very good care of me and my car. More