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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

July 11, 2023

Nice dudes. Really appreciate how easy they make it. I was in and out in no time. More

by CYETMAN0859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

The experience of buying my first car was very easy. They were very efficient and timely. More

by cummingskimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

They give me a good deal on my in which I am very pleased with. Thank you More

by JSCHULZ52003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
July 09, 2023

The service is very friendly and fast ! Even without an appointment I was done quickly More

by WATADEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

The courtesy and professionalism of the staff are second to none. They also do great quality work! More

by THEBRICKNERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Just a little aggravated that I paid 1970$ for new rims then after installed one rim didn't match so I had to come back a few weeks later to get the right rim. You would of thought that someone would of ca More

by daadkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

White's Toyota of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

July 09, 2023

Everything was doing according to the instructions they did a good job. I appreciate it. Thank you. God bless. More

by RNLDKRWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Was good. Good deal. Very nice. Thank you very much for the help. Would go again. More

by Tucker.74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I think that I already sent an expression of appreciation, specifically for Tyler in the service department (who dealt with us), as well as the receptionist More

by keithhamblen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Sam was very helpful in helping us find the perfect vehicle.Thanks to everyone for being so kind More

by bbpoeppelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zory
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