Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
White's Toyota of Lima
Lima, OH
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,464 reviews
December 08, 2019
Excellent customer service Dealership puts customer service first. This is the 2nd car I purchased from here and would not consider any other dealership. Employees are extreme Dealership puts customer service first. This is the 2nd car I purchased from here and would not consider any other dealership. Employees are extremely friendly and helpful. Dealership is clean including the service dept . which I feel the service dept. is the best I have ever worked with. More
by cgasser
December 07, 2019
customer service It was a pleasure working with all the people they were friendly ,helpful and knowledgeable we bought a 20017 Honda which we love so far. It was a pleasure working with all the people they were friendly ,helpful and knowledgeable we bought a 20017 Honda which we love so far. More
by lindajl60
December 03, 2019
You guys did it again. 3 times this year for my family, twice just for me, and one more to come in the future. Bryan, you have worked your arse off for me and it shows. You somehow put me in my dream car a twice just for me, and one more to come in the future. Bryan, you have worked your arse off for me and it shows. You somehow put me in my dream car and I'll never forget that. Thank you for your hardwork and dedication. More
by DMSi
December 03, 2019
This place has wonderful people and service. Everyone here has always been very kind and helpful in helping us find what we want. Thank you all! here has always been very kind and helpful in helping us find what we want. Thank you all! More
by Andrea
December 03, 2019
Very pleased with our new 2020 4Runner, Cameron did an awesome job getting exactly what we wanted and made the process very easy! Thank you! awesome job getting exactly what we wanted and made the process very easy! Thank you! More
by MJBaker
December 03, 2019
Our new CRV Our salesman was very thorough and knowledgeable. He did a great job of following up on questions we had, and the status of our vehicle delivery to t Our salesman was very thorough and knowledgeable. He did a great job of following up on questions we had, and the status of our vehicle delivery to the dealership. More
by Donna Kahler
Employees Worked With
Cam Garver, Matthew Arant
December 03, 2019
Efficient, friendly, thorough I wanted a CR-V with certain options. I was presented with exactly the car I wanted. My sales person was very thorough with showing me the options and I wanted a CR-V with certain options. I was presented with exactly the car I wanted. My sales person was very thorough with showing me the options and functions I was unfamiliar with. Sales process was painless and efficient. Every person I encountered was very friendly and happy to help! More
by New CR-V owner
Employees Worked With
Dylan Legge, Bailee Clift, Tony Phillips
December 02, 2019
Great Deal on 2020 Tundra Avery, Tom, Matt and Steve put together a great deal on a 2020 Tundra. Start to finish everyone was personable, helpful, and did all they could to pu Avery, Tom, Matt and Steve put together a great deal on a 2020 Tundra. Start to finish everyone was personable, helpful, and did all they could to put me in the truck with affordable terms. Had such a great experience, my son-in-law bought a 2020 Tundra today also. Job well done gentlemen. More
by MBguySLK320
December 02, 2019
Great Service From the phone call until signing the papers, we had a great experience and felt comfortable with dealing with Cameron. He didn’t push the sale. And l From the phone call until signing the papers, we had a great experience and felt comfortable with dealing with Cameron. He didn’t push the sale. And listened to our needs and wants and definitely delivered. Thank you for the great experience and all you’ve done! More
by Memurph89
Employees Worked With
Cam Garver
November 27, 2019
Great to work with Brandon Kerr is a great salesman to work with.Matthew Arant is a great tech guy. Teaching me all that the Pilot does and setting my phone on it. Brandon Kerr is a great salesman to work with.Matthew Arant is a great tech guy. Teaching me all that the Pilot does and setting my phone on it. More
by dejoco
