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White's Toyota of Lima

Lima, OH

4.6
2,470 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,470 reviews

October 17, 2019

Great experience! Matt was great to work with on trading my lease in for another. Everyone that we came in contact with was super friendly. We were in and out quickly, More

by Hk78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing feedback! We are so glad that you had such a great experience with us! Matt is very thankful for the 5 star review! Enjoy your new vehicle and thanks for choosing Allan Nott!

October 14, 2019

The BEST service Brandon was amazing to work with. So helpful. Did everything we needed to get me into my new Toyota Highlander. Highly recommend him and Allan Nott More

by Nikki Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

White's Toyota of Lima responded

Nikki, thank you so much for your feedback! We are so glad that you had such a great experience with us and that Brandon could help you get into a new car! Enjoy your new vehicle and thanks for choosing Allan Nott!

October 04, 2019

Great Experience Shane Acton did a fantastic job, was very knowledgeable. Very respectful and not pushy at all. I would highly recommend Shane and Allan Nott Honda & More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Acton
Oct 07, 2019 -

White's Toyota of Lima responded

Thank you so much for your great feedback Teresa! We are so glad that you had such a great experience with us! Shane really appreciates the 5 star rating and recommendation. Enjoy your new vehicle and thanks for choosing Allan Nott!

September 29, 2019

Positive experience! As a first time online buyer of a Toyota Avalon, I would have to say that I had an extremely positive experience and have nothing but praise for my bu More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

White's Toyota of Lima responded

Mario, thank you so much for this awesome feedback! We are so glad that you had such a great experience with us! Brandon is especially thrilled that you think so highly of him and our dealership! Enjoy your new car and thanks for choosing Allan Nott!

September 19, 2019

Supper friendly Marcia Sites was awesome through the whole process of purchasing my vehicle. Great communication and very friendly. I highly recommend stopping out More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

White's Toyota of Lima responded

Thank you so much for this kind review! We are so glad that you had a great experience with Marcia! If you have any further questions on your vehicle give us a call! Thanks for choosing Allan Nott and enjoy your new car!

September 17, 2019

Excellent service every time. Treated like a king by service consultant Tyler Hepp, sales , George Pulfer and most of all Josh Gould. Wonderful people and will always be a toyota m More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hepp
Sep 19, 2019 -

White's Toyota of Lima responded

Thank you so much for this awesome review! We are so thrilled that you had such a great experience with us! George, Josh, and Tyler really appreciate the great things you had to say about them! Thanks for choosing Allan Nott Toyota!

September 15, 2019

They do not stand up for the vehicle warranty I bought a Honda CRV. After about 10 months, the windshield cracked. I called the Salesman who sold me the car and he told me to file an insurance c More

by HondaCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know any of the names of the service people.
Sep 16, 2019 -

White's Toyota of Lima responded

Frank, we are so sorry that you had this experience in our dealership. Unfortunately we are only the middle man when it comes to warranties, Honda decides what will be covered and what will not. We are more than willing to give you the correct contact information to Honda warranties and help you get this issue resolved with them if you would like. Again, we are sorry that you had a bad experience in our dealership, it was never our intention to give you bad after sale service. Please call Makenzie at the dealership at 419-331-0381 if you would like more information on how to contact Honda's warranty department.

September 12, 2019

Great help Tyler explained the services that would be done and what would probably be needed next time. As a widow knowing nothing about cars it helped me make More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

White's Toyota of Lima responded

Thank you so much for this kind review! We are so happy that you had such a great experience with us! Tyler really appreciates the 5 star rating! Thanks for choosing Allan Nott!

August 19, 2019

Awesome experience purchasing my new Honda Odyssey The staff was super helpful helping me navigate my way through purchasing a new car. Help me understand what my best option was, purchasing or lea More

by Lynmulcahy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haden Best
Aug 20, 2019 -

White's Toyota of Lima responded

Thank you so much for your recommendation! We are so thrilled that you feel this way about our dealership! Haden, Adam, Matt, and Jon really appreciate the 5 star rating! Enjoy your new vehicle and thanks for choosing Allan Nott!

August 17, 2019

I wish all businesses treated people the way Allan Nott does I knew the kind of car I was looking for... I was looking since March. When it came time to pull the trigger and buy, they didn't have 'the' car I wa More

by k8tek
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge, Haden Best
Aug 20, 2019 -

White's Toyota of Lima responded

Wow! This an amazing review! Thanks for making us feel special! We are so glad that you had this great of an experience. We look forward to future business, and thanks for choosing Allan Nott!

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