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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

May 25, 2019

Awesome This was such a great experience. They helped me pick out a vehicle that worked just me & my family. Everyone there is so nice. I would highly rec More

by Lmarket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
May 25, 2019 -

White's Toyota of Lima responded

Thank you so much for your kind review! We are so glad that you feel this way about our dealership! Avery really appreciates the 5 star rating! Thanks for choosing Allan Nott!

May 25, 2019

Looking for a new vehicle. Friendly, no matter who we were working with at the time, seemingly willing to "work" with us, seemed very knowledgeable about the CRV and HRV. No h More

by Ava Irene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Dylan Legge, Haden Best
May 28, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that you feel this way about our dealership and had this great of an experience! Enjoy your new vehicle and thanks for choosing Allan Nott!

May 25, 2019

We Would Give 10 Stars If We Could!!! These guys went above and beyond to make sure my daughter was able to get her first car! From Avery (Sales) to Josh (Finance) these two gentlemen work More

by Honda107K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Avery Van Hassel
May 28, 2019 -

White's Toyota of Lima responded

Wow! This is so great! We are so glad that you and your daughter had such an amazing experience with us! We can not thank you enough for your rating and repeat business! Avery, Josh, Steve, Miles, and Robbie are all very thankful for your 5 star rating! We look forward to future business with you! Tell your daughter congrats from us again! Thanks for choosing Allan Nott!

May 23, 2019

Pleasurable Experience This teams is the top of the line. Did everything to make the car buying experience an excellent experience. The top notch experience started with t More

by Ihle, D1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger, Haden Best
May 24, 2019 -

White's Toyota of Lima responded

Thank you so much for this kind review! We are so glad that you think this highly of our dealership. Haden, Ben, and Matt are thankful for your 5 star rating as well. Enjoy your new car and thanks for choosing Allan Nott!

May 21, 2019

This was a great experience everyone was so nice and positiv Honda has always treated me with the utmost respect. I like how everyone congratulates you and makes you feel like you are the only one there. I lov More

by hreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Ryan McPeeks, J'Dan Risner
May 22, 2019 -

White's Toyota of Lima responded

Thank you so much for this great review! We are so glad that you had such a great experience in our dealership. We are thrilled you like your new care so much! Thanks for choosing Allan Nott!

May 16, 2019

My welfare was in their DNA We were on a road trip. The temperature gauge stayed pegged out at the bottom on cold. I thought the thermostat was cooked. We went to two Honda de More

by Craig691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa, Jessica Randall
May 17, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that you had such a great experience with us and that we were able to help you out on your road trip! We are so thrilled that you think so highly of us and that we got your car fixed! Enjoy the rest of your road trip! Safe Travels!!

May 10, 2019

Awesome sales experience Great experience. Everyone was friendly and helpful. The whole team went above and beyond to make my car purchase as easy as possible. Keep up the gre More

by scottman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McPeeks, Haden Best
May 15, 2019 -

White's Toyota of Lima responded

Thank you so much for this great feedback! We are so glad that you had a good experience with us. Thanks for choosing Allan Nott!

May 10, 2019

Painless purchase Enjoyed our experience at Allen Nott Honda from the time we walked through the door to the moment we drove off the lot with our new vehicle. They are More

by TheRev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger, Haden Best
May 15, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that you had such a great experience with us! Haden, Steven, Ben, and Matt really appreciate the 5 star rating! Enjoy your new car!

May 08, 2019

Great customer service! I had a great experience here. Avery was great and easy to work with, was honest, and helped me get the car that I wanted without the stress. He was p More

by stephaniekoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Van Hassel
May 15, 2019 -

White's Toyota of Lima responded

Wow, this is awesome! Thank you so much! We are thrilled that you had such a great experience that you would make a long trip just to see us. Avery is especially thankful for the kind words. Thanks for choosing Allan Nott and enjoy your new car!

May 07, 2019

Routine maintenance on vehicle While checking in, the checkin advisor was rude and confrontational. I did not appreciate his attitude. Since I purchased my Toyota, I have routin More

by legalchik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J'Dan Risner
May 15, 2019 -

White's Toyota of Lima responded

We are so sorry that you had this experience with us. We try to make every customer's experience truly exceptional. Thank you for giving us the feedback and if there is anything we can do turn this experience around give Makenzie a call at the dealership, 419-331-03841. We will try to make it right.

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