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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

April 27, 2019

Great service. Great service and they helped us find what we were looking for. They weren't pushy and answered all our questions. Fantastic help, helping us understa More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Haden Best
May 01, 2019 -

White's Toyota of Lima responded

We are so happy that you had such a great experience with us! Thanks so much for this feedback! Haden, Matt, Mark, and Matt are very appreciative. If you have any further questions give us a call. Thanks for choosing Allan Nott.

April 27, 2019

Friendly and professional All the staff were friendly. Especially appreciated the time they took to explain the ins and outs of the vehicle. Did a great job of making us feel c More

by Limahonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Ray James
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much! We love to hear great feedback like this! Miles, Ray, Robert, Steve are very thankful for your feedback. Enjoy your new vehicle and thanks for choosing Allan Nott!

April 27, 2019

AMAZING My car salesman was AMAZING. He went out of his way to make sure I got into a dependable, nice car. He listened to me, worked hard to find me the one More

by Krissabailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haden Best
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for your feedback! We are so glad that you had such a great experience with us! Bryan, Haden, and Matt really appreciate your 5 star rating of them! Enjoy your new vehicle and thanks for choosing Allan Nott!

April 25, 2019

Great Experience !! Marcia was great. We have never owned a Honda before and she made us want to own a CRV. We test drove it twice and she explained all the gadgets an More

by Murphy2019
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr.
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that you feel this way about our dealership! Marcia really appreciates the positive feedback and Robbie, Matt, and Bob also appreciate the 5 star rating. Enjoy your new Honda and thanks for choosing Allan Nott!

April 25, 2019

Diane's Passport Experience I highly recomennd Allan Nott. I received excellent, professional care from beginning to end of transaction. I'll be back again for certain! Thanks More

by Diane G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haden Best
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing feedback! We are so glad that you felt this way about our dealership! Haden, Jon, Steven, and Matt are so thankful for your 5 star rating. We look forward to future business with you. Thanks for choosing Allan Nott!

April 24, 2019

New car purchase Sales representative asked questions to clarify reason for visit, then guided to models that would meet needs we were seeking to fill. Took model for More

by CRVbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Haden Best
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for this kind review! We are glad that you had a great experience from start to finish! Haden, Mark, and Matt are very thankful for your 5 star ratings of them. Enjoy your new vehicle and thanks for choosing Allan Nott!

April 23, 2019

Wonderful Service The service well exceeded my expectations, the staff was really friendly, and I had a wonderful experience all around. They made the car buying proce More

by Thatoneguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

White's Toyota of Lima responded

Thank you so much for this kind review! We are so glad that you feel this way about our dealership! Marcia is especially thankful for your 5 star rating. If you have any other questions about your new vehicle give us a call. Thanks for choosing Allan Nott!

April 22, 2019

Service Department My most recent experience was with a gentleman named J'Dan Risner. I took my 2017 Corolla in for it's scheduled oil change. J'Dan was great with any q More

by Insanity1*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J'Dan Risner
Apr 22, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so thrilled that you feel this way about our dealership! J'Dan is so appreciative of the kind things you have to say about him! Evan is also thankful for your 5 star rating. Thank you for choosing Allan Nott!

April 19, 2019

Pleasantly surprised Our experience at this dealership was amazing. Brody Williams was our sales agent and he did everything I could expect from a good honest sales perso More

by Jhein2580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodey Williams
Apr 24, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that you think so highly of Brodey and our dealership! We strive to make everyone's experience truly exceptional so we are excited to hear such positive feedback from you! If you have any other questions regarding your vehicle give us a call! Thanks for choosing Allan Nott!

April 19, 2019

Service Is Expensive We just had our $200,000 mile service done and it was over $900! Our surprise was due in part to the fact that we were not told what would be involve More

by choskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eriq Gibson, J'Dan Risner
Apr 20, 2019 -

White's Toyota of Lima responded

Thank you Chad for the feedback. We go to significant lengths to shop our competition and to be competitive in price and services, so I very much appreciate your observations and apologize for our lack of communication. I do feel we offer fair market value for trade-ins and I do not have enough information here to speak about specific appraisals, but I would certainly be glad to appraise your Sienna to be sure we didn't miss anything and review with you the market value, and how I arrived at that value. Thanks again, Eric Martin GM

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