White's Toyota of Lima

Service Failure Bought a brand new 2017 Honda Oddesey a little over 2 years ago. It's barely over the 36,000 miles but not 3 years old yet. The car's panic alarm kept Bought a brand new 2017 Honda Oddesey a little over 2 years ago. It's barely over the 36,000 miles but not 3 years old yet. The car's panic alarm kept on going off. It also when turned off it tries to start itself, but is unsuccessful and would repeatedly do this. Took it in and they saw what it was doing. The service person was the worst ever. They wouldnt call Honda and see if they would cover the keyless entry system that needs repaired under warranty. They said it was not under warranty since it was over the miles. The car is just over two years old. They had no empathy when dealing with my wife. They charged her $110 for a quick check of the problem. They sent her off with a car that is not working right and only worried about getting the money not helping a customer out. The way she was treated we will never buy a car from Allan Nott. Worst service possible. They didnt even try to help and see if it can be covered under warranty. Completely unacceptable. I gave you a 1 since I couldnt gove you a 0. You guys are being reported to American Honda. More

Top Notch Great Dealership. Friendly, courteous, professional. Couldn't ask for a better salesman than Matt Deter. Had the pleasure of working with Adam Cox, Great Dealership. Friendly, courteous, professional. Couldn't ask for a better salesman than Matt Deter. Had the pleasure of working with Adam Cox, Matt Deter, Mark Youngpeter, Mathew Arant, and Matt Ricker. More

Love my Jeep Grand Cherokee Summit Where do i start, this has got to be the most exciting, painless, wonderful experience in buying a vehicle I have ever encountered. The entire process Where do i start, this has got to be the most exciting, painless, wonderful experience in buying a vehicle I have ever encountered. The entire process of purchasing from Avery - my salesman, the ever colorful Tyler, Myles, Robbie and Steve in financing. THANK YOU!!!! THANK YOU !!!! More

2016 Toyota Highlander- Future Mrs. Donaldson Bryan Risner was by far the best salesman I have ever had the pleasure of working with while buying a car. He made our experience so smooth and easy a Bryan Risner was by far the best salesman I have ever had the pleasure of working with while buying a car. He made our experience so smooth and easy and fun! No waiting, no hassle... walked in and knew what we wanted and he had all the paperwork ready to go and we were in and out in no time! Thank you Bryan Risner and Adam Cox (general manager) and Steve (finance manager) for your help and for the wonderful experience! More

Simply rude and terrible. I went in to have some interior concerns addressed and I've been there 6 times and every time they continue to say the issue has been fixed. Finally g I went in to have some interior concerns addressed and I've been there 6 times and every time they continue to say the issue has been fixed. Finally got tired of it and called toyota directly to get this issue resolved and they sent a field tech to the dealership and issue still is not resolved. After they supposedly fixed the issues I noticed that some of my trim pieces were missing clips or broken so I contacted the service manager and went in and was confronted by Dan and was told that since I had contacted Toyota directly and supposedly called them incompetent, which I didn't they no longer wanted to deal with me and Dan was very rude and and uncourteous to me and how he went about talking to me about replacing the clips and ordering the plastic trim pieces they broke while in their care. was completely unnecessarily rude and then Jeff the service manager had the audacity to tell me that they just want me to be happy with the car then hmm I don't know maybe stop giving me the run around so they don't have to deal with it. I will no longer buy or take anything to get serviced there. Only way that they seem to truly care is based upon how much money you spent on a car there so if you plan on getting a $40k car there then you'll be all taken care of but if you buy a lower trim model like I did you will be sadly disappointed. More

New CR-V We found this dealership very friendly and knowledgeable. The sales persons answered all our questions, and helped us make decisions on the vehicle we We found this dealership very friendly and knowledgeable. The sales persons answered all our questions, and helped us make decisions on the vehicle we interested in. They secured the SUV we interested in, in several days. We dealt with Bryan Riser and Jon Cox, both good salesmen. More

AMAZING My car salesman was AMAZING. He went out of his way to make sure I got into a dependable, nice car. He listened to me, worked hard to find me the one My car salesman was AMAZING. He went out of his way to make sure I got into a dependable, nice car. He listened to me, worked hard to find me the one I want, worked hard to get me the best deal, explained everything in detail. The BEST cars salesman I’ve ever talked too. You guys are so lucky to have him and I will be referring him to EVERYONE I know. He wants you to get into a car you love without screwing you over and that’s important. It was such a fun experience. His name was Bryan Risner. More

Friendly and professional All the staff were friendly. Especially appreciated the time they took to explain the ins and outs of the vehicle. Did a great job of making us feel c All the staff were friendly. Especially appreciated the time they took to explain the ins and outs of the vehicle. Did a great job of making us feel comfortable during the vehicle buying experience. More

Great service. Great service and they helped us find what we were looking for. They weren't pushy and answered all our questions. Fantastic help, helping us understa Great service and they helped us find what we were looking for. They weren't pushy and answered all our questions. Fantastic help, helping us understand all the new technology. More

Great Experience !! Marcia was great. We have never owned a Honda before and she made us want to own a CRV. We test drove it twice and she explained all the gadgets an Marcia was great. We have never owned a Honda before and she made us want to own a CRV. We test drove it twice and she explained all the gadgets and answered all our questions. While being very professional, she was also very friendly and funny. Made us feel like we had been friends for a long time. Everyone we met at the dealership went out of their way to accommodate us. We had a great experience their and would highly recommend this dealership if you are looking for a new car!! More