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White's Toyota of Lima

Lima, OH

4.6
2,469 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,469 reviews

June 24, 2018

Great Everyone was so nice and willing to help. They were easy to get into touch with for any questions. Great experience buying my first car! More

by Emdeffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

White's Toyota of Lima responded

Emdeffen, thank you for the five star review! Buying your first car is an exciting time, so we're happy to hear that you had a great experience with our dealership. Our team is always here to help! Have fun with your Civic! Thank you for choosing Allan Nott.

June 22, 2018

Used car My experience with everyone at Allan Nott was good. The sales team works together great! Needed a used car that would meet my needs, I feel that happe More

by Debra K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

White's Toyota of Lima responded

Debra K, thank you for the awesome review! We're glad to hear that you were able to find the right car that fit your needs. Our staff strives to find the perfect vehicle for every customer. We will make sure that Brandon and Adam see this review. Thank you for choosing Allan Nott!

June 21, 2018

Great experience working with Allan Nott! I had a great experience working with Allan Nott the last few days. Everyone I met was very professional, courteous and helpful. Excellent customer More

by Nik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Walter
Jun 22, 2018 -

White's Toyota of Lima responded

Nik, thank you for the five star review! We had a great experience working with you as well! We appreciate your kind words of our staff. We know you will love your Pilot! Thank you for choosing Allan Nott.

June 20, 2018

Service department is the best!! The service department has always been up front and treated me like a person. The staff has been friendly and professional person. I'd recommend thi More

by toots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eriq and Steve.
Jun 21, 2018 -

White's Toyota of Lima responded

Toots, thank you for the five star review! We're happy to hear that your experiences with our service department have been extremely positive. We greatly appreciate your recommendation! Thank you for servicing with Allan Nott.

June 20, 2018

Purchased new Honda Pilot Awesome service from start to finish!!! And great follow up after I purchased my Pilot! We have purchased many vehicles from Allan Nott and will conti More

by soldotnaak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ricard
Jun 21, 2018 -

White's Toyota of Lima responded

Soldotnaak, thank you for the five star review! We're happy to hear that you were offered great service and follow up after the sale. Our staff works extremely hard to provide all of our customers with an excellent car buying experience. We look forward to doing business again! Thank you for continuing to choose Allan Nott.

June 20, 2018

Quick and Easy process, great staff, great company I stopped by and was greeted immediately by Mark Youngpeter. Mark listened to what I was looking for in a vehicle and got to know me and my family. He More

by ngs5811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Scott Ricard
Jun 21, 2018 -

White's Toyota of Lima responded

Ngs5811, thank you for the five star review! We're happy to hear that Mark, Scott, and Matt made your experience with us simple, quick, and streamlined. We strive to provide every customer with a better car buying experience than other dealers, so we're excited that we gave you your best dealership experience! Enjoy your new Accord! We appreciate your recommendation. Thank you for choosing Allan Nott.

June 19, 2018

Purchase new CRV Honda I had an excellent experience in purchasing my new car. The team was very kind and professional. Ben Harshbarger especially was very patient and exp More

by CRVgirl6679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger, Scott Ricard
Jun 21, 2018 -

White's Toyota of Lima responded

CRVgirl6679, thank you for the awesome review! We appreciate your kind words of our team and Ben, in particular. We will make sure that they see this review. Our mission is to provide every customer with a better car buying experience. We hope you enjoy your new CR-V! Thank you for choosing Allan Nott.

June 19, 2018

Good place Third Honda I brought here. Great cars. Always treated well and their service is first rate. I will continue to buy cars here in the future. More

by Tomwise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Jun 21, 2018 -

White's Toyota of Lima responded

Tomwise, thank you for the five star review! We appreciate your kind words of our staff, they will be happy to read this. Have fun with your new CR-V! We look forward to seeing you in the future. Thank you for continuing to choose Allan Nott!

June 16, 2018

What can they make worst. I purchased a new HRV ay the end of December of 2017. Took it in for first Maintance and oil change I was told and shown my cabin air filter was torn More

by bathmcp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

White's Toyota of Lima responded

Bathmcp1, we would like to take a moment and apologize for your poor experiences with our Service Department. Those instances are certainly not proud moments for our dealership, but we thank you for bringing them to our attention. We are always looking to grow professionally to better serve our customers, so this review will help make sure that this level of service doesn't happen again. We hope this will not be your lasting impression of our dealership. Thank you for your business.

June 16, 2018

Car shopping made easy. Lease had come to an end. Didn't know exactly what I wanted.I had always wanted a Highlander but thought was more than we needed. We have a Prius hybr More

by retired man1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Jun 21, 2018 -

White's Toyota of Lima responded

Retired man1, thank you for the awesome review! We're glad to hear that everything worked out for you and that you were able to get the Highlander you always wanted! We will make sure that John and Tom see your kind words, they will be very excited. It is our mission to make the car buying process as easy as possible for our customers. Thank you for continuing to choose Allan Nott!

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