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Whitten Brothers Of Ashland
Ashland, VA
453 Reviews
New Sales Update
We are all in this together & no one is currently having an easy go at it. We have made the decision, for now, to stay open with adjusted protocols & processes. Our team has been given the option to stay home if they choose to do so & we have heightened every level of sanitization within our business. The last thing anyone wants to do is worsen this scenario & we will reassess routinely. We’d like to encourage our customers to purchase in a manner that will provide a positive experience while simultaneously protecting you & our team.
First, we’ve asked every team member to cease any physical contact with guests. The most obvious example of this is the handshake. Please help us by participating with this as we are accustomed to greeting everyone with a warm handshake & a smile.
Second, we want to help you complete as much of the buying process virtually as is possible. This will allow us to minimize interpersonal contact, traffic through our business, & ultimately exposure while still providing you with the opportunity to purchase a vehicle & our team the opportunity to work. To do so, we are offering:
Virtual Vehicle Tours: We can shoot videos that we will tailor to any specific requests you may have. We can also facetime or skype if you would prefer a live, interactive experience.
Online Deal Structuring & Credit Approvals: Simply click on the “Build My Payment” button on any vehicle to start your deal. Here you can explore payment scenarios, value your trade in, save your deal, & apply for credit. By taking advantage of this, you help us minimize face to face time by significantly reducing the time you will need to spend in store.
Virtual Deal Coaching: We are here to help. Our team is qualified & eager to help “guide” you through the sale process be it in person, on the phone, or virtually. If you have any questions, we are here to answer them.
Prequalified At Home Test Drives: After prequalifying for a deal & agr
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 453 reviews
June 13, 2023
Cathy was amazing! Never want to go anywhere else for our car buying needs. Thank you so much! Never want to go anywhere else for our car buying needs. Thank you so much! More
by lynda.e.wetter
Helpful March 25, 2023
I believe this was my 9th truck I've bought from Whitten and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. More
by waynegenova
Employees Worked With
Other Employees :
Charlie Browne, Nick Simmons
December 27, 2022
Cathy made our experience very comfortable and enjoyable. She is extremely knowledgeable and helped guide us to the perfect match. 10/10! She is extremely knowledgeable and helped guide us to the perfect match. 10/10! More
by edb2829
Employees Worked With
August 25, 2022
Very happy with my experience- they were reasonable, fast, and extremely responsive. Cathy encouraged me to have the car looked at elsewhere prior to purchase, gave me a good deal on my trade, answered fast, and extremely responsive. Cathy encouraged me to have the car looked at elsewhere prior to purchase, gave me a good deal on my trade, answered all my questions and explained everything thoroughly. Highly recommend Cathy at Whitten! More
by Dmw23005
Employees Worked With
June 15, 2022
Everyone was so pleasant and really made us feel at home every time we stopped in to check on a Chrysler Pacifica Pinnacle van we had ordered. Our first salesman left the dealership shortly after we ordered every time we stopped in to check on a Chrysler Pacifica Pinnacle van we had ordered. Our first salesman left the dealership shortly after we ordered our vehicle. One day we called to check the status of our order and Steve Reeder answered our call. From that point forward we knew we had struck gold! Steve kept us informed and when it finally came in after 14 weeks, Steve made the whole experience fun and easy. He spent a lot of time going over all the features of our new van until we felt comfortable and has even fielded a few phone calls since . I highly recommend Steve Reeder and Whitten Bros for your next Chrysler, Dodge, or Jeep purchase. The entire team was wonderful. More
by Karen and Ray
Employees Worked With
June 13, 2022
5 Star Experience is an understatement. Steve Reeder goes above and beyond to ensure the BEST service for his customers. Steve went the extra mile to come and pick me up because I did not Steve Reeder goes above and beyond to ensure the BEST service for his customers. Steve went the extra mile to come and pick me up because I did not have a ride to go to their dealership and gave me a great experience in learning so much about my purchase. I LOVE MY JEEP, GRAND CHEROKEE. When I arrived, Steve already had my Jeep cleaned and ready for me to test drive. The treatment was phenominal! Stellar Professional Business! Steve....ENCORE! Thank you for your kindness, professionalism and no hassle treatment. More
by diamondtherealtor
Employees Worked With
May 28, 2022
Cathy was absolutely great from start to finish! Would highly recommend her to anyone looking for a vehicle! Very knowledgeable and personable. Made us feel secure the whole way through the process Would highly recommend her to anyone looking for a vehicle! Very knowledgeable and personable. Made us feel secure the whole way through the process of purchasing our vehicle. More
by ericalmiller18
Employees Worked With
May 16, 2022
Brandy is awesome ! Very helpful and will work with you ! Great sales person! Thank you again Brandy ! Loving the new ride :) Very helpful and will work with you ! Great sales person! Thank you again Brandy ! Loving the new ride :) More
by Landen Moore
Employees Worked With
May 04, 2022
It was my greatest experience ever purchasing a vehicle. Cathy was awesome and she made me feel valuable and important. I was in and out in no time. The Whitten Brothers dealership should definitely feel pr Cathy was awesome and she made me feel valuable and important. I was in and out in no time. The Whitten Brothers dealership should definitely feel proud of how hard Cathy worked and how valuable she is to the team! More
by sdot.wright1
Employees Worked With
February 07, 2022
Cathy made our purchase simple and easy and we will definitely be returning for business. :) Thank you! definitely be returning for business. :) Thank you! More
by erynelizabean
