Wilde East Towne Honda

*****BEWARE OF BAIT AND SWITCH!!!!***** They attempted to trick my wife into picking up a car that reeked of dog. They said "How were we supposed to know?" Get this, they drove the van to he They attempted to trick my wife into picking up a car that reeked of dog. They said "How were we supposed to know?" Get this, they drove the van to her work place yesterday for her to test drive! (They claimed they did not know) Yesterday I drove there and spent 3 HOURS test driving (10 min) and discussing it. (again, today they said they did not know). Long story short - 8 hours of effort = 0 van. How horrible of an experience. Long story long, 8/26/2019; DAY1 - Went in with my wife 3 & 4-year-old. Test drove, liked it. They took my key while they test drove while they looked it over, for a trade in. I KBB it prior to was $4.5k. They said they'd give me $500 for it. They said 6.99% was what they'd quote for the loan. I said no thank you. Asked for my keys that had been deposited somewhere away from the desk. He said he "Oh yeah I do still have them." I took and placed my kids in the car one at a time, until I finally was able to get my keys and leave. Total ordeal was 3 hours. Still we wanted the van. It would be nice for the children and friend and family members. My wife wanted one, I wanted to help her get one. So, TODAY, 8/27/2019; Day2 - I called knowing the original sales guy was gone said that I wanted a new salesman. Explained how the other guy putzed around and all I wanted was the Van and to have my wife pick it up. Nothing else. I thought I was clear. Still they tried me to get their Honda financing, I said no thank you. They said that Summit CU was not that good. I said that they treat my wife very good. They got us approved for 5.6% for 72 months. Asked to place me on hold. I said just call me back. 30 Min later he called back went back and forth. Finally set on a price. I was happy, so was my wife. Should have been easy, so my wife and daughter made the trip down there. When she got down there with my 4 year old daughter. They said questioned if 'How do they know that the same person on the Sign and Drive is the same name as on YOUR license?' odd ball stuff. Then came the car they showed it to her. She said That is not the car I test drove. This one was an Odyssey LX and we test drove a EX. They said the deal was off. Of course, they could not sale the EX for the LX price. It is a nicer car. The LX was all scratched up. Dog stains on the carpets, and smelled horrible. They said that they needed an additional $XXX for the car she wanted. THEY ALSO FORCED THEIR CREDIT ON HER, saying that they needed to fill out their financing. Run her credit again, strong arming here into something she didn't want or need... They badgered her into trying to just take the bad vehicle. She said "You are trying to rip me off!". They told her she was yelling at them and that she was rude. She knew that they tried to pull a fast one. THEY KNEW what we test drove, I know they have documentation. They scanned our licenses. They claimed they did not. Another 4 hours down the drain, total of 8.I CANNOT BELIEVE THEY WASTED SO MUCH OF OUR TIME. I'll never get my time back, it is gone. You've been warned, please be sure to be careful. More

Amazing experience Great experience at this dealership. We worked with Dana Scott and he was amazingly informative about the trucks we were interested in it was like tal Great experience at this dealership. We worked with Dana Scott and he was amazingly informative about the trucks we were interested in it was like talking to a good friend he made me feel soo welcomed. Although we did not purchase a vehicle at this time I would highly recommend anyone to come to this location to purchase their dream car! I will definitely be back!! More

A experience worth my time Best experience I’ve had when dealing with a purchase such as a car. Dana Scott was a great salesman to deal with. He asked great questions to find ou Best experience I’ve had when dealing with a purchase such as a car. Dana Scott was a great salesman to deal with. He asked great questions to find out my exact needs to find the best car for me. I Highly recommend him to all of my friends interested in purchasing a car because he cares about helping others and is very knowledgeable about their inventory. Thank you Dana see you soon! More

Awesome customer service My sales rep. Dana Scott was so helpful and friendly! He got me in and out into my new Honda super fast! I most definitely reccomend coming to Honda f My sales rep. Dana Scott was so helpful and friendly! He got me in and out into my new Honda super fast! I most definitely reccomend coming to Honda for your next new car! More

Camacho Muchas gracias a la señorita Leticia por sus atenciones. Mi esposa y yo hemos comprado cuatro autos en Wilde East Towne Honda. Sus empleados siempre m Muchas gracias a la señorita Leticia por sus atenciones. Mi esposa y yo hemos comprado cuatro autos en Wilde East Towne Honda. Sus empleados siempre muy atentos y amables. Les recomiendo que visiten a Wilde East Towne Honda y pregunten por Leticia. More

Painless Experience Syed made the experience of ending a lease and making the transition to another vehicle as painless as possible. Syed was very attentive to our needs Syed made the experience of ending a lease and making the transition to another vehicle as painless as possible. Syed was very attentive to our needs and wants, and thoroughly explained all options available to us. I sought out Syed after the experiencing his professionalism when he dealt with my daughter's lease earlier this summer. Also appreciated Samir's relaxed approach to the formality of the document signing. It was business like, but informal at the same time. More

New civic Jamil got me out of a gas guzzling pick up truck and into a gas saver Honda Civic. He answered all my questions directly and straight forward. I look Jamil got me out of a gas guzzling pick up truck and into a gas saver Honda Civic. He answered all my questions directly and straight forward. I look forward to working with him again in the future. More

Best New Car Values Around This was my second time leasing a vehicle from the Wilde organization, but this time was the most straight forward, transparent, and overall best expe This was my second time leasing a vehicle from the Wilde organization, but this time was the most straight forward, transparent, and overall best experience I have ever had. Scott Jensen is the most knowledgeable sales person I have ever done business with and he was able to address all my concerns and questions about the product and process overall. All of my future vehicle business will be with Scott. I can not leave out my experience with Samir in finance as it was equally as impressive. Samir addressed my driving habits and was able to tailor my protection plans accordingly without having it "break the bank" making certain that everything was clear and transparent the entire time. These gentlemen are extremely knowledgeable, unbelievably respectful, and highly professional. Ask for Scott, and if its his day off, come back the following day to work with him, it will be worth your wait in gold. More

Let Sam help you through the car buying process We had an excellent experience working with Sam at Wilde Honda. I usually dread going to dealerships because you feel so pressured to make a decision We had an excellent experience working with Sam at Wilde Honda. I usually dread going to dealerships because you feel so pressured to make a decision, but this was not the case. Sam was incredibly knowledgeable and we felt NO pressure to make a quick decision. He’s a saint for dealing with my indecisiveness, we came in not knowing if we wanted to lease or buy or whether we wanted a new or used car. Sam helped us narrow in on exactly what I wanted without hesitation. Sam is also an excellent conversationalist and made our car buying experience enjoyable. If you want a no-pressure, knowledgeable and fun salesman, Sam is your guy! More

Above I had an amazing experience both in and out the dealership I’m happy to have worked with Jamil Abdel who went above and beyond to help me choose the b I had an amazing experience both in and out the dealership I’m happy to have worked with Jamil Abdel who went above and beyond to help me choose the best fit for me. He helped a lot explaining and showing the differences in cars, and answering other questions that I had trouble with. Overall, the experience was amazing I recommend Jamil Abdel for any help amazing person and splendid job More