
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Best customer service ever Very competitive rates for both vehicle and loan, staff was very helpful as I don't know much about cars and they helped me figure out the best option Very competitive rates for both vehicle and loan, staff was very helpful as I don't know much about cars and they helped me figure out the best option for me. More
great experience! Heard some good things about this dealership , so I brought my Impala in for service. from the very minute I pulled into the service area I knew right Heard some good things about this dealership , so I brought my Impala in for service. from the very minute I pulled into the service area I knew right away this place was different. The service area was super clean and was immediately greeted . My service writer (Valerie) was extremely pleasant and appeared very genuine when listening to my issues with the vehicle. The problem was diagnosed very quickly and she explained clearly what my options were. In addition, the service technician also explained some things in more detail to me personally. I was impressed with his honesty in what he suggested for repair to the vehicle. The loaner car was awesome as well! The repair was done in timely fashion and a car wash to boot. I will refer Wilde East Towne Honda to everyone. More
2015 CR-V This is my second new car from this dealership. I love working with them , very helpful and caring ,great service, great staff!!! Definitely will be b This is my second new car from this dealership. I love working with them , very helpful and caring ,great service, great staff!!! Definitely will be back .Thank you! More

Shae Saves the Day! After some early communication frustration, I was put in touch with Shae Stovell. He went above and beyond to be sure we received exactly what we were After some early communication frustration, I was put in touch with Shae Stovell. He went above and beyond to be sure we received exactly what we were looking for, answered all of our MANY questions with ease, and got us into the car we wanted. He was very professional and I highly recommend anyone looking for a new vehicle to contact Shae! He'll treat you right. More
Unprofessional, untrustworhy Poor experience. Folks tried to take advantage of us on multiple occasions. Finance completed the loan application paperwork inaccurately and did not Poor experience. Folks tried to take advantage of us on multiple occasions. Finance completed the loan application paperwork inaccurately and did not offer to fix the error when we noted it. After the excessive sales pitch to purchase add-on warranty coverage, it became apparent the error was likely no accident, but rather meant to allow for said add-on coverage in the financing. Salesman tried to give us only a single valet key for the Certified Pre-Owned Car we bought and was visibly annoyed when we pointed out that we should receive two keys/fobs in addition. Bottom line is I will actively discourage friends and family from exposing themselves to this kind of business practice and would never return for future service or purchase. More
I was in need of a car on very short notice, Wilde rocked! I had unexpected car issues, and had a trip planned. Due to the high mileage on my old car, as well as the list of recommended repairs, I determined I had unexpected car issues, and had a trip planned. Due to the high mileage on my old car, as well as the list of recommended repairs, I determined it was time to trade. I had some very specific requirements for a new vehicle. I started with a live chat, not sure how it would go. The chat person collected enough information to pass on to a sales associate, and I literally had a call within a half hour. Craig was more than helpful, and when I arrived at the dealership about an hour later, he had what he considered to be the best value ready for a test drive. When we got back, I asked about any similar vehicles, and ultimately decided that lower mileage and a red car were worth a bit more to me. Craig and Brent were extremely helpful and professional, providing me with good information on options without any pressure. Thanks so much!!!! More
Gave us space Leticia was really great about understanding what we wanted to look at, having those cars available and giving us space to review them and test drive Leticia was really great about understanding what we wanted to look at, having those cars available and giving us space to review them and test drive them as needed. She was nearby if we had questions, but for the first time in the car buying process I felt like we had the room we needed to discuss the cars without any pressure. She was knowledgeable and helpful. Also, the dealer has a really nice space inside- room to keep my young child occupied, toys, food, large fish tank and even a family bathroom. I would say the only thing that is keeping from being a 5 out of 5 stars is I'm a pretty tough reviewer and unless it was out of this world amazing, wouldn't change a thing, I'm so impressed, never seen anything like it- it is likely to not get a perfect 5/5 stars from me. More
Satifaction We had a very pleasant surprise dealing with Alex, not like most dealerships. He was very knowledgeable and helpful. The purchase took a lot less ti We had a very pleasant surprise dealing with Alex, not like most dealerships. He was very knowledgeable and helpful. The purchase took a lot less time than we had experience in the past at other dealerships. The follow up from your dealership was really impressive. More
Really Great Customer Service - Really Nice Dealership I had some pretty significant service done on my Pilot. Tony in service was fantastic to deal with; upfront, honest, and professional. I love their I had some pretty significant service done on my Pilot. Tony in service was fantastic to deal with; upfront, honest, and professional. I love their complimentary shuttle service. This is a really nice dealership. More
Airbag recall I was very impressed with the persistence Honda showed in making sure that customers heed the recall effort to replace these potentially hazardous air I was very impressed with the persistence Honda showed in making sure that customers heed the recall effort to replace these potentially hazardous airbags. My grown daughters drive the Honda and they were not cooperative in making a service appointment. Honda continued to send letters until the job got done and I am much relieved. Thank you for the effort to protect your drivers and passengers. Nick Moderson-Cox was my service advisor and he was extremely professional and kind. I always enjoy the staff at Wilde Honda. More