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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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May 16, 2018

17:30 Dexter is the bomb.com!! Great people, great team, excellent service! I have known most of these guys for 10-15 years! Love these people like family!! More

by CABARETJUNKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Jones, Eric Hargrove , Bill Thomas, Abner Turner, Richard Hall
May 20, 2018 -

Wolfchase Honda responded

We love you too! Dexter is amazing and we're so lucky to have him on our team. I will be sure he gets a copy of your great review. We thank you for your loyalty and, as always, look forward to serving you again.

May 15, 2018

Vehicle Services I enjoy the good customer service of the Shop employees, who are friendly and helpful. I don't necessarily enjoy the wait time for repairs, but they g More

by peggy.smith-porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff is my go to guy for servicing car
May 15, 2018 -

Wolfchase Honda responded

We appreciate you taking time out of your day to leave positive feedback about our Service Department. It's great to hear that you always find our staff to be friendly and helpful, especially Jeff, who is your to to person. Jeff is a valued member of our Service Team and I will see that he gets a copy of our kind remarks. We truly appreciate your loyalty and look forward to serving you again soon.

May 15, 2018

Excellent service They are great at what they do great customer service and they take good care of the vehicles Always take my cars to them to get service More

by HPIRWANI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek , Edwin Lee, John McCoy
May 15, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and thank you for taking time to leave such a nice review. It's so rewarding to hear positive comments from our customers as we strive for 100% customer satisfaction. We truly appreciate you patronage and look forward to serving you again.

May 12, 2018

Good experience Quickly got appointment and work was done to standard. Service representative was very professional and explained work being completed. Tony also ensu More

by chadwick_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
May 15, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Nissan for your service work recently. It's great to hear that you were able to get in and out quickly and found our staff to be professional. Tony is a valued member of our Service Team and strives to keep all customers updated on progress and pricing. We appreciate your business and look forward to serving you again.

May 12, 2018

Excellent service Eric Hargrove and Anthony Duggan consistently provide excellent customer service. They are professional, friendly, and efficient. I appreciate and tru More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove, Anthony Duggan
May 15, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty to our dealership and thank you for your wonderful review! It's great to know that you enjoy speaking with our staff members while you visit to get your car serviced, Eric and Tony are both long time members of our Service Team and go above and beyond for our customers. We appreciate your patronage and look forward to seeing you again.

May 12, 2018

Perfect This time my visit was perfect: I didn't have so much time and they did the best service at the best time. Meanwhile, I could meet Trevor again. He's More

by GIORGIO.MERLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Lee, Sean Pak
May 15, 2018 -

Wolfchase Honda responded

We are happy to hear that you got exactly what you wanted out of your recent service visit with us. It's nice to hear that Trevor took the time to learn your needs and work with you on choosing your next Honda. He is a valuable member of our Sales Team and will be sure to make the buying process easy and stress free. Let us know when you are ready and Trevor will be happy to assist you. Thank you for your business and we look forward to seeing you again.

May 12, 2018

Great Service Skyler Lewis was professional, patient, understood my concern and took care of the problem. I am a very satisfied customer. I will recommend Wolfcha More

by ohyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
May 15, 2018 -

Wolfchase Honda responded

On behalf of all of us at Wolfchase Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your service experience and that Skylar was professional, patient and understanding of your needs. Our goal is 100% customer satsifaction, so it's great to read your comments. We appreciate your business and look forward to serving you again.

May 11, 2018

Maintenance The visit for maintenance was so very nice and easy. The driver that picked me up, John, don’t know last name was great. This Visit was very short so More

by TJHANEY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vickrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence
May 15, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service. It's nice to hear that everything went smoothly and that you enjoyed your ride with John. John has been with us a long time and is always very pleasant and goes above and beyond to make sure our customers are happy. We truly appreciate your business and look forward to serving you again.

May 11, 2018

Maintenance My experience could not have been better. Skylar was aware that I was coming in and knew what I needed to have done when I arrived. John, the driver More

by SVPOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Jones, Skylar
May 15, 2018 -

Wolfchase Honda responded

I'm happy to hear you enjoyed the convenience of our complimentary customer shuttle service. John is a wonderful driver and a valued member of our team. I'm also happy to know that Skylar took care of your vehicle's needs. Skylar always goes above and beyond to make sure our customers are 100% satisfied, so I will make sure he gets a copy of your kind remarks. Thank you for your business and we look forward to serving you again.

May 11, 2018

Best service, ever! Tony, the mechanic who assisted me at Wolfchase Honda immediately diagnosed a problem, and I even received a ride back home. The car was ready the fol More

by allenlee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 15, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave a 5-star review on behalf of our Service Department. We strive to provide truly exceptional service and it sounds like you were very happy with your overall experience. I will see that Tony gets a copy of your review. We appreciate your business and we look forward to serving you again.

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