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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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May 10, 2018

Jeff’s stellar service Got my oil changed, on a Wed. Morning. Jeff was at my car door before I even opened it. He greeted me and wrote the ticket up, all smiles and polite. More

by HILDA947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mack
May 14, 2018 -

Wolfchase Honda responded

Thank you for your review and thank you for your compliments. Jeff will be very pleased to read your comments and I will make sure he gets a copy of your review. Jeff has been with our dealership for many years and we are lucky to have him on our team. We truly appreciate your business and look forward to serving you again.

May 10, 2018

Awesome! As always great service. Efficient, knowledgeable, professionals and courteous. i would not take my car anywhere else. I have been using Wolfchase Ho More

by MSHEPPARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
May 14, 2018 -

Wolfchase Honda responded

First of all, we truly appreciate your loyalty! In addition, thank you for your wonderful review. Tony is a valued member of our Service Team and it's great to hear you found our team to be efficient, knowledgeable, professional and courteous! I will make sure our entire team gets a copy of your comments. We truly appreciate your patronage and look forward to serving you for many more years.

May 10, 2018

Great Service I had to have a starter replaced unexpectedly and they repaired my car in less than 4 hours, no down time for me. The service was prompt and profe More

by ANGELA.MCWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
May 14, 2018 -

Wolfchase Honda responded

It's great to hear that your recent visit to our service department was prompt and professional. Those are certainly the kind of comments we strive for. Skylar has been with us a long time and I'm happy to hear that he provided you with another great experience. We truly appreciate your loyalty and look forward to serving you again.

May 10, 2018

review Excellent in every area. They have always been extremely helpful every time that I have visited this dealership. That is why I only deal with Wolfch More

by db520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Alexander
May 14, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a 5-star review on behalf of our Service Department. It's so nice to hear that you always find our team to be helpful and excellent in every area. We truly appreciate your loyalty and look forward to serving you for many years to come.

May 10, 2018

Performance reliability respect I love workmanship,dependable honestly to know your treated as a customer in not a number,also noticing a difference, when you're back on the road. More

by chevo453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler service tech
May 14, 2018 -

Wolfchase Honda responded

What a wonderful review! Everyone likes to be treated like a customer and not like a number, so that's so rewarding to hear. We strive to provide truly exceptional service to every customer who walks through our doors, for we know that without our customer, we would not be here. So thank you for sharing these remarks on a platform where others can read them. We truly appreciate your business and look forward to serving you again.

May 10, 2018

First Service Jeff made my first service experience a pleasure. It is folks like Billy K., Abner T. & Jeff that is a big plus for your dealership. Thanks jeff, Bi More

by EQUIPEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Abner Turner
May 14, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to share your feelings. Abner, Billy and Jeff are all very valuable assets and members of our team and we are lucky to have them. I'm so happy you enjoyed your first visit to our Service Department and you were so pleased. We appreciate your business and look forward to serving you again.

May 09, 2018

Quick and easy I enjoyed how quickly and easily they got me in and out for both a recall item and an oil change in exactly an hour. Staff was all very polite. Never More

by HENDRIX.HOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remember my service techs name so that day, but all I have encountered were great , Lea Lawrence, Scott Alexander
May 14, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to Wolfchase Honda and thank you for your 5-star review! I'm happy to hear that you had a great experience in our Service Department recently and that you found everyone to be polite and efficient. We appreciate your patronage and look forward to serving you for many years to come.

May 09, 2018

Service writer Excellent and timely service. Pleased with explanation of work required , the price and the time it took to complete the work. Recall work completed More

by LindaGreen773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 14, 2018 -

Wolfchase Honda responded

Linda, thank you for trusting Wolfchase Honda with your recent service work and your recall work. We strive to provide truly exceptional service, so I'm happy to hear you found your visit to be both timely and excellent. We truly appreciate your business and look forward to serving you again soon.

May 08, 2018

Greatest people with the best service. Wolfchase Honda has the greatest service department that I’ve ever been to. I’ve owned all kinds of vehicles in my time of driving. I was not pressu More

by RANDYGECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Wolfchase Honda responded

On behalf of everyone at Wolfchase Honda, I would like to thank you for sharing this wonderful review about our Service Department. It seems like you have visited many different service departments in your time, and we are thrilled to hear that you enjoyed your recent experience with Wolfchase Honda. We will be sharing your feedback with our team. Thank you for your business and we look forward to serving you again.

May 08, 2018

The Service manager abduaul and his assistant was GREAT! I have been buying Honda for over 14 years and they have always took care of me...i love HONDA'S!!! I will return for all my service needs/ trade- ins More

by Conniehoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager/ and his assistant, Lea Lawrence, Fred Mack, Bill Thomas, Abner Turner, John McCoy
May 14, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and thank you for taking time share your feelings about Wolfchase Honda. You have mentioned a lot of our staff and they are all valuable members of our Sales and Service Team here. We appreciate all your business and look forward to seeing you again soon.

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