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Younger Nissan of Frederick

Frederick, MD

4.9
2,935 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,935 reviews

July 26, 2018

Great place to buy a new car. Brenton was great. Very easy to work with professional and just a nice guy. It was probably the easiest car buying experience I have ever had. More

by Bmwkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Spear
Sep 13, 2018 -

Younger Nissan of Frederick responded

Thanks for your kind words. Regards Steve Farley GM

July 26, 2018

Warranty work and more on my 2012 Titan Pro4X From the moment I was scheduling the work to be performed by live chat everyone was nice, professional and courteous. I had a lot of work done, they h More

by YT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barber, Amanda Davis, Maria Escobar
Sep 13, 2018 -

Younger Nissan of Frederick responded

Way to go service keep up the good work. Regards Steve Farley GM

July 25, 2018

Quick and painless! Brenton worked around my limited time schedule and appt's to complete the paperwork while I was away from the dealer, so when I returned, all I had to More

by ggilbert34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Spear
Sep 13, 2018 -

Younger Nissan of Frederick responded

Way to go Brenton , keep up the get customer satisfaction. Regards Steve Farley GM

July 21, 2018

Satisfied Love my vehicle. Their prices are extremely competitive. I actually drove an hour to get there because their prices are better than the dealerships in More

by JH4256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Araujo
Sep 13, 2018 -

Younger Nissan of Frederick responded

Thank you for the recommendation. Regards Steve Farley GM

July 21, 2018

Awesome Salesman Jim is extra ordinary. I loved him following up with me every day before and after I bought my 2016 Nissan Rogue from this dealership. Excellent custo More

by Kobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burdis, Jesse Torreyson
Sep 13, 2018 -

Younger Nissan of Frederick responded

Thanks Jim for taking care of this customer. You do a great job. Regards Steve Farley GM

July 21, 2018

Selling My 2015 Honda Civic Younger Nissan was the first dealer , to contact me , concerning the KBB Cash Offer, spoke to a product specialist Tyrone Greene , he and I confirmed More

by Victor2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyrone Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Younger Nissan of Frederick responded

Our cash offer program is for real, Top dollar paided. Regards Steve Farley GM

July 19, 2018

Warranty Work - Initially determined not warranty reparis Was initially disappointed to hear that the repairs on my 2015 Nissan Quest air conditioner with less than 30,000 miles would not be covered by the ma More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Geisbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barber
Jul 19, 2018 -

Younger Nissan of Frederick responded

Good morning Joe. Thank you for your recent feedback. I apologize that we can not replace your air conditioning line to due to impact damage. We are allowed to honor the factory warranty for defective parts, however we cannot replace a part under factory warranty that has been damaged due to outside influences. Please give me a call @ 301-662-0111 so we can discuss further and review any other solutions possible. We work hard to ensure our clients are satisfied and want to give the best service possible. Thank you, Jason Barber

July 14, 2018

Exceptional experience with Nate and the team at Younger I had narrowed my search down to a specific luxury car and already had two-deals in-hand. One was for an idential lower-mileage, 2015 version without More

by Scott B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Loudon
Sep 13, 2018 -

Younger Nissan of Frederick responded

Thank you for trusting us in your car buying decision. Regards Steve Farley GM

Sep 13, 2018 -

Younger Nissan of Frederick responded

Thank you for your business and kind comments. Regards Steve Farley GM

July 13, 2018

Great Experience!!! The experience at Younger Nissan was a good one! Nathan Loudon was the salesman and he was informative and helpful. Nathan spent a lot of time wit More

by DL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Loudon, Karl Brady
Sep 13, 2018 -

Younger Nissan of Frederick responded

Way to go team. Thank you for your business. Regards Steve Farley GM

July 13, 2018

Finally deciding- made easy!! Steve Latour listened and knew I was struggling to part with a car I just loved driving for 12 years. He showed me 2 cars, he thought I would like. I More

by Jag4evr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour
Sep 13, 2018 -

Younger Nissan of Frederick responded

Way to go Steve , keep making those customers happy. Regards Steve Farley GM

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