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Younger Nissan of Frederick

Frederick, MD

4.9
2,719 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,719 reviews

March 26, 2016

Returning Customer This is our 6th car that we have purchased from this dealership going back to the old days on east street, then known as Jenkins Olds Nissan. We have More

by Russell Eicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Steve Latour
Mar 28, 2016 -

Younger Nissan of Frederick responded

We love returning loyal customer such as you. And we greatly appreciate your trust in our team time and time again! From the old days to the present, we are here to help with all of your automotive needs. Please know that we are just a phone call away if you need any assistance. Thank you for sharing your Younger Nissan experience in this review. Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

March 25, 2016

Best experience ever. This is my 4th car that I have purchased from this dealership. Each time they have the best customer service, teamwork, and personal understanding to More

by scshain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Steve Latour, Gary Gordon
Mar 28, 2016 -

Younger Nissan of Frederick responded

Thank you for putting your trust in our team once again to help you with your automotive needs. Knowing that you have other choices in dealerships, your loyalty to Younger Nissan is an honor and we greatly appreciate it! We also appreciate your recommendation and this review. Sharing your experience helps us to continually improve upon our customer service skills. Please let us know if we can be of further assistance in anyway. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 23, 2016

Hurray for Younger! I love the people in the service department because they are so efficient and explain in detail what the problem is. I had a great experience buyin More

by Maggierob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Allen Bostic, Jim Burdis
Mar 24, 2016 -

Younger Nissan of Frederick responded

Welcome to our Younger Nissan family. We appreciate that you have put your trust in our team to help you with your new car purchase and service. Thank you for sharing your experience in this review. It is always great to get customer feedback as we continually work towards process improvement. Please let us know if we can be of further assistance in anyway. All the best, Steve Farley GM-Younger Nissan of Frederick

March 21, 2016

Excellent Service The company that I work for has purchased from Younger before and found them to be very helpful. I needed a work vehicle and visited this dealership. More

by jcadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schirf, JC Charles
Mar 22, 2016 -

Younger Nissan of Frederick responded

Welcome to our Nissan NV family. We know you will be happy with your choice for years to come. Thank you for the opportunity to help you with your business vehicle needs, and for sharing your experience in this review. Please know that we are here to help if you need any further assistance. Sincerely, Steve Farley, GM-Younger Nissan of Frederick

March 21, 2016

A reponsible dealer in buying a used vehicle You often hear the stories of bad problems when buying a used vehicle. This is my review of a RESPONSIBLE dealer. Frederick Nissan sold me a used More

by swisschard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

Younger Nissan of Frederick responded

We certainly appreciate the opportunity to resolve your concerns with your Frontier. And while the vehicle was an "As Is" purchase, we do apologize for the inconveniences you have experienced. Please let us know if we can be of further assistance in anyway. We are just a phone call away. Thank you for taking the time to share your Younger Nissan experience in this review. Feedback such as yours is key to helping us provide excellent customer service. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 21, 2016

good experience Chris helped me right through the sales process made it go smooth been to other dealerships this was a very good experience compared to many others. More

by aaron hays
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Curry
Mar 22, 2016 -

Younger Nissan of Frederick responded

Thank you so much for the opportunity to help you with your purchase and for sharing your experience in this review. We value customer feedback such as yours so we can continue to improve upon our processes and customer service. Please let us know if we can be of further assistance. Sincerely, Steve Farley, GM-Younger Nissan of Frederick

March 21, 2016

First time car buyer I went to this dealership not expecting to buy a car that day, but Chis Curry made sure I left there with the deal of a lifetime. I got a beautiful 20 More

by brooke.tabler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Chris Curry
Mar 24, 2016 -

Younger Nissan of Frederick responded

Congratulations on your very first vehicle purchase. That is a pretty big deal and we are very honored to have been your choice for dealership. Our team goal is to make sure our customers are well informed on their options; and to provide the best deals and an enjoyable purchase experience. We know that you will enjoy your Sentra for many years to come. Please know that we are just a phone call away if yo have any questions on your new car. Thank you for putting your trust in our team and for sharing your experience in this review. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 21, 2016

Geno D'Amico - 2016 Nissan Frontier Crew Cab 4x4 SV Steve Latour was my salesman, Kyle Warfield in Finance, and Nick Dibiase was the GM I dealt with. All provided good service with fair price and valua More

by 2016 Nissan Frontier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Steve Latour
Mar 22, 2016 -

Younger Nissan of Frederick responded

We certainly appreciate that you had other options closer to home, and we are very grateful that you chose Younger Nissan of Frederick. Thank you for the opportunity to help you with your Frontier purchase and for sharing that experience in this review. It is always nice to get feedback such as yours in review, as we continually strive to provide excellent customer service. Please let us know if we can be of further assistance. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 21, 2016

Excellent Customer Service Went into Younger Nissan of Frederick to find out about a trade offer I had received through my voicemail. Met with Philip Sizemore who answered all t More

by VictoriaH687
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Sizemore
Mar 24, 2016 -

Younger Nissan of Frederick responded

We appreciate the opportunity to help you with your new vehicle purchase. Philip and our entire team take great pride in providing an enjoyable Nissan purchase experience that is easy and hassle free. Thank you for sharing your experience in this review. Should you have any questions on the features of your new car, please don't hesitate to give us a call. Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

March 19, 2016

Fantastic There were a few bumps in the beginning due to financining, but nathan really helped me get a car within my budget. He listened to my needs and follow More

by 14forrestsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Nathan Cipperly, Gary Gordon
Mar 22, 2016 -

Younger Nissan of Frederick responded

Listening to our customers wants, needs and circumstances is top on the list when it comes to providing excellent customer service. Being able to make suggestions that help you ultimately select the right vehicle for you is our talent. Our goal is to make you feel right at home as a part of our Younger Nissan family. Please know that we are just a phone call away if you have any questions. Thank you for sharing your experience in this review. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

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