I had scheduled to have an oil change done on my son's Nissan Xterra on Nov 1st. When he returned from having the car serviced, he told me that several items were recommended to be serviced, including replacing wind shield wipers and a tire rotation. Since this is the first vehicle he was bringing in for service, and is still inexperienced on automotive care requirements of the vehicle, he agreed to have the work down on the car, as was recommended by your service rep. He understood that the windshield wipers were in need of replacement, however he was not really sure why it was recommended that he get a tire rotation since the tires were only installed on the vehicle less the 4 weeks ago, however, since it was recommended, he authorized the service to be done, which I understand why the service was completed by your shop. I can't help but feel that he was taken advantage of, due to his age and inexperience, in being told that a tire rotation was needed. My husband and I have purchased two Nissans from your dealership and have been using your services for several years. Up until this point, I always felt we were treated fairly. As a matter of fact, when I recently brought my Nissan Murano in for an oil change, I was told the tire rotation was included in the service and was not charged for it. Although I understand that my son had given his authorization to have the Tire rotation completed, I feel that he was misled since anyone looking at the tires could clearly see that the tires were recently installed new tires with very limited miles on them. I am also not sure why he would be charged for this service when it was included in my service that was done just a few months ago.