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Younger Nissan of Frederick

Frederick, MD

4.9
2,719 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,719 reviews

March 18, 2016

My new car exoerience From the beginning this was a great experience. There was no pressure to buy, all my questions were dealt with quickly whether I was at the dealership More

by Jon4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Dave Forcino
Mar 22, 2016 -

Younger Nissan of Frederick responded

Thank you very much for sharing your Younger Nissan experience in this review. We appreciate the opportunity to help you with your purchase and that you have put your trust in our team. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM-Younger Nissan of Frederick

March 16, 2016

Last minute purchase We came in at the end of the night and were in and out in under 2 hours. Friendly, efficient service. Mike Schirf and Kyle Warfield were a pleasure to More

by tracyj711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf
Mar 22, 2016 -

Younger Nissan of Frederick responded

That is a fast turn deal for sure. I am so glad that our team was able to help get you through your purchase process with such efficiency. We certainly hope that you are enjoying your new vehicle, and please remember that we are here for you if you have any questions. Happy Motoring, Steve Farley GM-Younger Nissan of Frederick

March 13, 2016

Staff at Younger Nissan Feel Like Family After our Juke (which we had purchased new) got totaled in an accident, we went straight back to our friends at Younger Nissan in search of our next v More

by Samson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cipperly
Mar 22, 2016 -

Younger Nissan of Frederick responded

At Younger Nissan, we want everyone to feel right at home, and a part of our family. Whether it is a sales or service visit, our team takes great pride in making sure your automotive needs are met; that our customers are well taken care of. We enjoy the loyalty of customers such as you and appreciate the trust you have placed in our team. Please know that we are just a phone call away if we can be of further assistance. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 12, 2016

Great Customer Service Was looking to purchase my second car. Chris was very helpful and knowledgeable. He and Kyle helped me to find a nice car with a good deal. Thanks aga More

by Bwaters527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry
Mar 15, 2016 -

Younger Nissan of Frederick responded

We appreciate the opportunity to help you with your vehicle purchase. I hope that you are enjoying it. Should you have any questions about the features of your car, please don't hesitate to give us a call. Thank you for taking the time to let us know how we are doing! Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

March 10, 2016

Their GREAT Totaled my car in the last blizzard and they found a car I could afford and qualify for. Chris was patient thoughtful and asked all the right guestion More

by Grateful customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curry
Mar 15, 2016 -

Younger Nissan of Frederick responded

We are happy to have been able to help you with your vehicle purchase. While it might not have been the best timing, it sounds like it all worked out in the end. Thank you for choosing Younger Nissan and for sharing your experience in this review. Please let us know if we can be of further assistance, we are just a phone call away. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 09, 2016

Satisfied Customer This was the second car that we purchased from this dealership. Both times we purchased a car from this dealership, the employees were helpful, knowle More

by sjn08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf
Mar 15, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to earn your trust and your return visits with us here at Younger Nissan. We also appreciate your time in sharing your experience in this review. Feedback on how our team is doing helps us to fine tune our processes and customer service skills. Please let us know if we can be of further assistance. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 08, 2016

Excellent customer service in a New Car buying experience. Your Sales representative Phil Sizemore was not only knowledgeable, but really listened to what mattered in a vehicle for me. When our experience star More

by Thomas L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kevin Caudell, Philip Sizemore
Mar 08, 2016 -

Younger Nissan of Frederick responded

Listening, hearing what our customers want in a vehicle, and delivering a smooth and simple purchase process...those are key to providing excellent customer. Thank you for taking the time to let us know Phil and our team are delivering just that! We hope you are enjoying your new Versa; should you have any questions on the features of your new car, please give us a call. Happy Motoring, Steve Farley GM-Younger Nissan of Frederick

March 07, 2016

Great customer service. My wife and I went to 8 dealships that day and these guys were the best. So we bought a car. Very happy with our purchase. More

by Mark Frey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour, Gary Gordon
Mar 08, 2016 -

Younger Nissan of Frederick responded

We certainly hope it is a case of saving the best for last, but in any event we are happy to have been given the opportunity to help you with your car purchase. Please let us know if you have any questions about the features on your new vehicle. We are just a phone call away. Thank you for sharing your thoughts in this review. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 07, 2016

#Don'tShopAnywhereElse!# My wife and I purchased a 2015 Nissan Quest after trading in our Nissan Rogue (which we had also purchased from Younger Nissan). Younger Nissan makes More

by KELLYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Steve Latour, Gary Gordon
Mar 07, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to help make this purchase happen for you, as in the past. Your trust in, and loyalty to Younger Nissan is greatly appreciated! We hope that you are enjoying your new Quest. Please feel free to give us a call if you have any questions on the features of your Quest. All the best, Steve Farley, GM-Younger Nissan of Frederick

March 04, 2016

Things change in life; Nissan people don't. I've been a customer of Younger Nissan and its predecessors for over 20 years, and Steve Latour has been my go to guy. He and his team recently went More

by Hey Rube, check out my Cube!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Steve Latour
Mar 07, 2016 -

Younger Nissan of Frederick responded

It is very nice to know that we were able to help you once again with your vehicle needs; sometimes a little extra help comes with perfect timing. Thank you for putting your trust in Steve and our team here at Younger Nissan, and for sharing your experience in this review. Please let us know if we can be of further assistance in any way. Wishing you all the best! Steve Farley, GM-Younger Nissan of Frederick

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