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Younger Nissan of Frederick

Frederick, MD

4.9
2,711 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,711 reviews

September 09, 2019

Great first time buying experience! My parents and I went into younger Nissan with a very specific budget. We were honestly unsure if we would be able to get a car within our low budget, More

by Waclaemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Araujo
Sep 12, 2019 -

Younger Nissan of Frederick responded

Thank you for the amazing review! I'll be sure to make sure Tony knows how happy you guys are. As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 07, 2019

Great experience Everyone was so helpful with helping us find the perfect car with so many bells and whistles. Steve worked hard to make us a deal we could agree to a More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour
Sep 12, 2019 -

Younger Nissan of Frederick responded

Helpful is our job! I'm always so happy to hear of return customers... but 4 cars is amazing! As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 07, 2019

great experience Both the salesperson Joey Johnson and the finance person were professional and very helpful. They never pressured me into a sale. I made the decisio More

by Melanie
Recommend Dealer
Yes
Employees Worked With
Other Employees : andre
Sep 12, 2019 -

Younger Nissan of Frederick responded

We love hearing how well our team is working! I'll be sure to let them know how happy with the service you are As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 06, 2019

Buy Your Car Here! Joey Johnson was our Sales representative. He is very knowledgeable, humble & professional. He made the entire process E-A-S-Y! We got an amazing deal More

by mrg8549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andere Johnson
Sep 12, 2019 -

Younger Nissan of Frederick responded

I'm glad it was an E-A-S-Y process and everyone did an amazing job making you feel comfortable and well taken care of. As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manager

September 04, 2019

Easy and smooth buying experience I recently purchased a 2019 nissan pathfinder. Joey did a great job helping us to find a vehicle to meet the needs of our family. We were able to purc More

by SSeiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth "Paige" Nicolao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Younger Nissan of Frederick responded

Joey will be so happy to hear you had an amazing experience. As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manager

September 04, 2019

New Rogue Steve and the rest of the crew at Nissan were super helpful when I went in to purchase my new car. He was able to answer any questions I had about the More

by mnm5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Latour
Sep 12, 2019 -

Younger Nissan of Frederick responded

As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. Steve will be very happy to hear that you were pleased with your experience. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manager

September 02, 2019

Vehicle Purchase Jim Burdis helped with the purchase of a 2019 Nissan Titan. He was very knowledgeable about the vehicle and answered our questions. Jim made the buy More

by Titan new owner
Recommend Dealer
Yes
Employees Worked With
Jim Burdis
Sep 12, 2019 -

Younger Nissan of Frederick responded

As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. Jim will be extremely pleased to hear your kind words. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manager

August 26, 2019

friendly staff good prices Paige of the internet sales team contacted me within 30 min of me inquiring about the car and was very friendly on the phone and was able to quote me More

by kstone1622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth "Paige" Nicolao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Henneberger
Sep 12, 2019 -

Younger Nissan of Frederick responded

Thank you for the amazing review! Paige is the best! As the Owner Loyalty Manager here at Younger Nissan of Frederick, I’m happy to hear Ben and Paige went above and beyond your expectations and allowed you to have a wonderful experience here at Younger Nissan. If there is anything more that you would like to tell us or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manager

August 26, 2019

Nick is an excellent sales person! I came in the dealership knowing what I want and Nick helped me. He is a quiet young man and my husband and myself is pleased with how he handled the More

by garciaibla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Tepper
Sep 12, 2019 -

Younger Nissan of Frederick responded

That is exactly what we want to hear! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that Nick was going above and beyond for you. He truly is an asset to our team! If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

August 24, 2019

terrible follow up it's nearly 5 months since we purchased the vehicle. It took almost 4 months to get it registered. So, we had about 3 weeks that we could not driv More

by AndrewD
Customer Service
Recommend Dealer
No
Employees Worked With
Jim Burdis
Sep 19, 2019 -

Younger Nissan of Frederick responded

I am sorry to hear about this poor experience. I have forwarded you concerns to the mangers. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

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