Back

Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,535 Reviews

1,535 Reviews of Zeigler Honda of Racine - Service Center

Sort by
March 06, 2025

Went in and everything was efficiently done - not much interaction was a recall Waiting room comfy with coffee More

by helenannladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 06, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. I'm glad to hear that the process was efficient and that you found our waiting room comfortable.

March 06, 2025

Just had service and noticed surcharge on the payment - for using a credit card. WTH? Third strike with this place. Won’t be back. More

by Dissatisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management overall
Mar 07, 2025 -

Zeigler Honda of Racine responded

Hello, We truly value your feedback here. I would like the chance to speak with you about your recent experience with our Service Department regarding a surcharge for the use of a credit card. It would be much appreciated if you would kindly contact me directly at a time that works best for you. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

March 06, 2025

Clean place and organize , nice people , but they need to tone down a notch with asssessing car parts that they recommend, which I think too excessive and pricy! More

by HUBERTJCHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Henderson
Mar 07, 2025 -

Zeigler Honda of Racine responded

Thanks for sharing your thoughts. We appreciate the feedback and will look into how we assess car parts at Zeigler Honda of Racine. Take care.

March 02, 2025

Prince Jones Was Excellent at what he does too, Took care of my approval of my Tire with the Extended Warranty & Tire Proctection. & got mechanics Performed at Best Replacing my Tire. Treated me with Respect More

by LAZAROJOSE682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Zeigler Honda of Racine responded

We're pleased to hear you had a good experience with our team at Zeigler Honda of Racine. We're glad they handled the tire replacement and warranty process efficiently. Thank you for your feedback.

March 02, 2025

Fast and easy. Great service. Would tell my friends very polite and easy to talk too More

by toddpolzin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words about our team at Zeigler Honda of Racine. Wishing you many enjoyable miles ahead.

March 02, 2025

The service was easy to schedule. They also reminded me that I had a recall due and offered to include the work during the service visit. Our service writer was great - thank you! More

by MIKE@LILEK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Conforti
Mar 03, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. It's great to hear that our team could assist with scheduling and recall notification. We're glad the service writer met your expectations.

March 01, 2025

My car was forgotten about, took it in back late. Had to put LO jack back in because it didnt pass emissions with it, they said they will install it during oil change. Sat in waiting room for 2 1/2 h More

by SLAMBERT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Zeigler Honda of Racine responded

Hello, Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your experience with our Service Team regarding your recent oil change. Please reach out to me directly so we may discuss this further. Best regards, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

March 01, 2025

Very clean nice customer service the waiting wasn't bad tells you thoroughly what's going on with your vehicle More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venicia
Mar 01, 2025 -

Zeigler Honda of Racine responded

We appreciate your feedback and are glad our team could assist you during the visit to Zeigler Honda of Racine. Feel free to reach out if you need any further assistance.

February 26, 2025

I had dealt with Honda of Kenosha for a few days and the treatment by their service department was infuriating. I decided to give Zeigler Honda a try and the difference was night and day. Every person I tal More

by drewfreud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 27, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. We're pleased to hear our team took good care of you. We'd be glad to help anytime in the future.

February 26, 2025

The service was good. The service writer did a great job. I'm happy. Good jod. More

by JImettry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your thoughts about the service at Zeigler Honda of Racine. Glad our team made a positive impression on you. Wishing you well until next time.

...
18
...