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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,472 Reviews

1,472 Reviews of Zeigler Honda of Racine - Service Center

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October 03, 2023

I find the people helpful, accommodating and friendly. The waiting area is convenient and clean and pleasant. I am confident in the service people and find them knowlegeable. I appreciate all of that. More

by T2CONSTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

I did not have good experience with this dealer as they messed up the paint of my new car and did not get a phone call to fix. Be careful to those buying cars there make sure you get what you pay for More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Zeigler Honda of Racine responded

Cris, Your feedback is important to us here at Zeigler Honda of Racine and I would appreciate the opportunity to speak with you about the level of communication and customer care you received from our Sales Team regarding the paint on the new car you recently purchased. Will you please reach out to me so we can discuss this further? Best regards, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

October 01, 2023

Very professional and fast service. Treated me well, will definitely bring my car back in the future. More

by amyhre1501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Zeigler Honda of Racine responded

Hello, thanks for this glowing review! Professional and fast assistance is always valued here at Zeigler Honda of Racine. Come see us again for any of your future vehicle needs.

October 01, 2023

The service advisor was very cordial and informative. I do not feel he was trying to slip anything by me. More

by Davidgordon1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

You replaced my stater switch and door switch long time ago has more issues you said no covered . Why not you did not fix it wright the first time . Now you eat $1500 to fix what you did not fix. More

by DAVEHOLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Batayneh
Oct 01, 2023 -

Zeigler Honda of Racine responded

Dave, We appreciate you sharing your feedback regarding your experience with our Service Team. It would be great to speak with you about the repairs that have been performed on your vehicle. Please reach out to me at a time that is convenient for you. Thank you, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

October 01, 2023

It was quick and easy love the car and Thomas did a great job thanks More

by DREWYATES66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas splats
Oct 03, 2023 -

Zeigler Honda of Racine responded

Hello and thank you for this wonderful five-star review! We are thrilled our team of professionals was fast and made the process easy. Please reach out to Zeigler Honda of Racine if we can be of any further assistance.

September 29, 2023

Terry Barnes and staff were very helpful. The dealership answered my questions and all was great. More

by tjmuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naomi Ibarra, Nicholas Delao, Mo Batayneh
Sep 29, 2023 -

Zeigler Honda of Racine responded

Hi, we are very pleased to know that our team was very helpful, answered all of your questions, and provided a great experience on your visit. Thank you so much for leaving us 5 stars and this kind review. Our team will be more than happy to assist you with anything you need on your next visit at Zeigler Honda of Racine.

September 28, 2023

The Service writer mr. Cameron what is the best I’ve seen in a service department More

by Jjarcdina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Leipski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Zeigler Honda of Racine responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. Our Service Team strives to deliver an excellent customer service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Zeigler Honda of Racine.

September 25, 2023

The waiting room area is extremely nice and very clean. It would be a very nice spot to work in if I had to wait for my car to be fixed. More

by vickster02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Zeigler Honda of Racine responded

Hello. Thank you for highlighting how extremely nice and very clean our waiting area is here at Zeigler Honda of Racine. Your complimentary review of our Service Team is much appreciated.

September 25, 2023

Fast service compared to others. Don't push you into service that's not needed. More

by mary.carignan1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Zeigler Honda of Racine responded

Thank you for the positive review, Mary. It brings us joy to know that you received fast service from our Service Department. If you have any questions, please reach out to us at Zeigler Honda of Racine. We are always here to help!

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