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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,776 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,776 reviews

March 14, 2025

Pleasant, amazing, knowledgeable, helpful, patient, awesome =Dau Nguyen! Thank you for helping me get my dream car!! Even tho im in NC from our initial contact you made this entire process absolutely s More

by lrobin1198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashe
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May 23, 2025 -

eCarOne responded

Thank you so much for the incredible review! We’re thrilled to hear that Dau and Ash made your out-of-state BMW purchase such a smooth and memorable experience. It means a lot to us that you’re already sharing your experience with others—referrals are the highest compliment we can receive. We’re honored to have helped you find your dream car. Welcome to the eCarOne family!

March 12, 2025

Paul was great. He knew his cars inside and out. I look forward to getting another car from him in the future More

by kilalani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2025

Great service very knowledgeable took great care of me , I am the biggest dealer septic but these guys were straight and made the process very seamless . Highly recommend. Not to mention the car was well s More

by Dale.nesty.inv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you for your review! We're glad to hear that Kim and Ahmad provided you with a seamless and trustworthy experience on your Land Rover purchase at eCarOne. We understand skepticism in the car-buying process, and we’re happy they were able to earn your confidence. Enjoy your Land Rover, and we appreciate your recommendation!

March 09, 2025

It was very easy to schedule a test drive. Johnny kept me updated on the car’s availability. No pressure selling. The car looks pristine after it was detailed. The entire process was simple. More

by VWee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you for your review! We're glad to hear that Johnny made the process smooth and kept you informed every step of the way. At eCarOne, we strive to provide a hassle-free experience, and it's great to know you appreciated the no-pressure approach. Enjoy your Acura, and we appreciate your business!

March 08, 2025

Easy process, totally transparent. Advisors are very easy to work with and no haggling involved! More

by noahjouett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you for your review! We're glad to hear that Paul, Ash, and Rosa made your Tesla purchase easy and transparent. At eCarOne, we pride ourselves on a straightforward, hassle-free process with no haggling. We appreciate your business and look forward to assisting you again in the future! Enjoy your Tesla!

March 06, 2025

I would like to express my sincere gratitude for the exceptional experience and service I received during the purchase of my Tesla Model S. Ahmed's assistance throughout the process was invaluable. H More

by riad.maso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you, Riad, for your thoughtful review! We’re thrilled to hear that Ahmad and Maddie provided you with an exceptional experience during your Tesla Model S purchase. At eCarOne, we strive to go above and beyond to ensure a seamless and satisfying car-buying process. Your kind words mean a lot, and we truly appreciate your trust in us. Enjoy your Tesla Model S, and we look forward to serving you again in the future!

March 03, 2025

Feeling: disappointed, disrespected, undervalued, ignored, and more…but you get the point. It’s all on me though. I allowed my friendship and emotions to enter into a business transaction. I blame my More

by alcarter06
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Ozzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

eCarOne responded

Mr. Carter, We’re truly disappointed to read this review, especially considering the long-standing relationship we've built over the course of ten vehicle purchases. You've always been a valued client, and we’ve consistently gone above and beyond to provide the highest level of service — including white glove treatment for both you and your wife during your most recent visit. That said, we do want to set the record straight. At no point were you ignored or dismissed. In fact, we clearly communicated that we would be happy to take care of the service in question, and we asked that you return the vehicle to us so we could do just that. Instead, the vehicle was taken to an outside facility without our involvement, and a bill was later submitted to us for reimbursement — which is not how our service process works or has ever worked. As for the update you posted on 3/21/25 stating that we never contacted you — that is simply inaccurate. We’ve had multiple conversations with you regarding this matter. While we respect your decision not to expect anything further, we want to be clear that this situation did not stem from a lack of follow-through on our part, but rather a breakdown in alignment on how service would be handled. Despite this, we still value your business and the history we’ve shared. If there’s ever a time you’re open to moving forward, our door remains open. Sincerely, eCarOne Management Team

March 01, 2025

They have a large inventory of luxury pre-owned cars in very good condition! I highly recommend them! More

by jmhope01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you for your recommendation! We're glad you found our selection of luxury pre-owned vehicles to be impressive and in excellent condition. Vinh and the team at eCarOne appreciate your support, and we’re thrilled you had a great experience with your Mercedes purchase. Enjoy your new car, and we look forward to assisting you again in the future!

February 28, 2025

The rating for this dealership could not better! Hands down best buying experience I have ever had. Would strongly recommend you reach out to them and make your next buy here, they will NOT disappoi More

by hugo3206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose
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Mar 12, 2025 -

eCarOne responded

Thank you for your amazing review! We're thrilled to hear that Ash, Johnny, and the entire team at eCarOne provided you with the best buying experience you've ever had. We pride ourselves on delivering top-notch service, and it's great to know Johnny’s organization, friendliness, and knowledge stood out. Enjoy your Mercedes, and we truly appreciate your recommendation. We look forward to assisting you again in the future!

February 28, 2025

Quick and easy. From walking in getting a sales person. Vinh who was super awesome. To me getting to test drive then ending up buying the vehicle. Process was super More

by Izzyr38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

eCarOne responded

Thank you for your continued trust in eCarOne! We're thrilled to hear that Ash, Vinh, and the rest of our team made your second purchase—this time with your Mercedes—just as smooth and enjoyable as the first. Providing a quick, hassle-free experience is our goal, and we're glad we could deliver. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your Mercedes!

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